Summary
Overview
Work History
Skills
Certification
Languages
Timeline
Generic

Gilbert Barrientos

Quakertown,PA

Summary

Dynamic leader with a proven track record at Chili's Bar And Grill, enhancing operational efficiency and team performance. Excelled in staff management and operations management, boosting sales growth through strategic initiatives. Skilled in fostering employee relations and team leadership, achieving high customer satisfaction and loyalty. Proactive Assistant General Manager with history of success managing operations, building teams and equipping employees with skills to independently handle business needs. Offers progressive experience combined with sound judgement and good problem-solving abilities. Strong record of surpassing organizational goals.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Assistant General Manager

Wawa
05.2016 - 06.2024
  • Handled cash accurately and prepared deposits.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.

General Manager

Chili's Bar And Grill
09.2000 - 05.2016
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

Kitchen Manager

TGI Fridays
03.1996 - 09.2000
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Checked and tested foods to verify quality and temperature.
  • Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.

Skills

  • Staff Management
  • Inventory Control
  • Operations Management
  • Staff Development
  • Team leadership expertise
  • Employee Relations

Certification

Serve Safe Certified


Languages

Spanish
Native or Bilingual

Timeline

Assistant General Manager

Wawa
05.2016 - 06.2024

General Manager

Chili's Bar And Grill
09.2000 - 05.2016

Kitchen Manager

TGI Fridays
03.1996 - 09.2000
Gilbert Barrientos