Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Gilberto Aguirre Duran

Oakland,CA

Summary

Proven track record in enhancing customer satisfaction and driving sales at The Home Depot Inc, showcasing exceptional problem-solving and customer service skills. Spearheaded promotional events, significantly improving team performance and collaboration. Expert in time management, adept at meeting critical deadlines while maintaining a professional demeanor.

Overview

11
11
years of professional experience

Work History

Sales Associate

The Home Depot Inc
06.2020 - Current
  • Assisted customers with sales, returns, refunds, and resolving transaction issues.
  • Stacked, tagged, and displayed merchandise as needed.
  • Assisted customers with inquire and provided excellent customer service.
  • Ensured compliance with company policies while still completing tasks efficiently.

Automotive Mechanic

TMD Auto LLC
10.2019 - Current
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Test drove vehicles to determine problems and test repairs.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Inspected and tested equipment to locate worn and damaged parts.
  • Increased workshop efficiency by maintaining a clean and organized workspace.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Performed diagnostic and troubleshooting procedures to find and identify roof causes of mechanical issues.
  • Read and follow technical documentation to complete accurate repairs.

Sales Associate Supervisor

The Home Depot Inc
11.2013 - 09.2019
  • Assisted in the creation of visually appealing product displays that showcased merchandise effectively, driving increased sales interest from customers.
  • Enhanced customer satisfaction through attentive service, product knowledge, and prompt issue resolution.
  • Spearheaded special events within the store such as promotional launches or holiday festivities that engaged both employees and clientele alike.
  • Conducted regular performance reviews for sales associates, setting clear expectations and goals for professional growth and development.

Education

High School Diploma -

Oakland Charter Academy
Oakland, CA
06.2011

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Multi-tasking strength
  • Problem-Solving
  • Meeting deadlines
  • Professional Demeanor

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Sales Associate

The Home Depot Inc
06.2020 - Current

Automotive Mechanic

TMD Auto LLC
10.2019 - Current

Sales Associate Supervisor

The Home Depot Inc
11.2013 - 09.2019

High School Diploma -

Oakland Charter Academy

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Gilberto Aguirre Duran