Gilberto Nava
Brownsville,TX
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
Gladys Porter Zoo
07.2021 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained a calm demeanor and professionally managed issues in busy, high-stress situations.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Education
High School Diploma -
Lopez Early College High School
Brownsville, TX06.2022
Skills
- Customer Needs Assessment
- Inventory Control
- Stocking and Receiving
- Product Sales
- Merchandising Knowledge
- Cash Register Operation
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
Certification
- OSHA 30-Hour General Industry Safety and Health
Timeline
Sales Associate
Gladys Porter Zoo
07.2021 - Current
High School Diploma -
Lopez Early College High School
- OSHA 30-Hour General Industry Safety and Health
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