Gilberto Nava
Costa Mesa,CA
Summary
Dynamic and results-driven professional with extensive experience at Poke Tiki as a Cashier Team Lead. Proven expertise in cash handling and team leadership, enhancing transaction efficiency and customer satisfaction. Adept at coaching and mentoring staff, fostering a positive work environment while ensuring compliance with operational standards.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier Team Lead
Poke Tiki
Costa Mesa, CA
06.2023 - Current
- Supervised cash handling procedures, ensuring accuracy and compliance with company policies.
- Guided new cashiers in mastering customer service standards and operational protocols to promote efficient store operations.
- Managed daily cash register operations, maintaining balanced drawers and resolving discrepancies.
- Implemented process improvements to enhance transaction speed and reduce customer wait times.
Cook
Molo Newport Beach
Newport Beach, CA
03.2024 - 09.2024
- Prepared ingredients and meals following standardized recipes to ensure consistency and quality.
- Maintained cleanliness and organization of kitchen stations adhering to safety and sanitation standards.
- Assisted in inventory management, tracking stock levels, and minimizing waste effectively.
- Collaborated with team members to ensure timely meal service during high-demand periods.
Cook
Landers Liquor Bar
Costa Mesa, CA
04.2023 - 05.2024
- Prepared and cooked menu items following standardized recipes to ensure quality and consistency.
- Maintained cleanliness and organization of kitchen stations in compliance with health regulations.
- Assisted in inventory management, tracking supplies, and minimizing waste.
- Collaborated with team members to optimize workflow during peak service hours.
Education
No Degree -
UNAM
CDMX Skills
Customer service
Team leadership
Problem-solving
Cash handling
Punctual and reliable
Positive attitude
Team management
Coaching and mentoring
Multitasking and organization
Empathy and patience
Certification
Food handler certificate
Languages
Spanish
Native or Bilingual
Timeline
Cook
Molo Newport Beach
03.2024 - 09.2024
Cashier Team Lead
Poke Tiki
06.2023 - Current
Cook
Landers Liquor Bar
04.2023 - 05.2024
No Degree -
UNAM