Gillian Bass
Sanford,FL
Summary
Capable Accounting Assistant skilled in data processing and analysis with hawk-eye attention to detail. Over 2 years of knowledge acquired through accounting roles.
Overview
1
1
Certification
6
6
years of post-secondary education
6
6
years of professional experience
Work History
Accounting Assistant
Central States Enterprises
Lake Mary , FL
07.2021 - Current
- Investigated daily variances and corrected errors to resolve discrepancies.
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Demonstrated commercial awareness and time management skills through work on budget and task organization.
- Gained knowledge of accounting principles and standards and general business practices to evaluate financial data and transactions.
Receptionist
Pet Paradise
Sanford , FL
07.2019 - 03.2021
- Confirmed appointments, communicated with clients and updated client records.
- Managed multiple tasks and met time-sensitive deadlines.
- Answered central telephone system and directed calls accordingly.
- Received in-bound calls and initiated out-bound daily calls to introduce customers to products and services offered.
- Kept reception area clean and neat to give visitors positive first impression.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
- Corresponded with clients through email, telephone or postal mail.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
CNA
Advent Health
Orlando, FL
03.2019 - 07.2019
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Server
Cracker Barrel Old Country Store
Sanford , FL
12.2015 - 03.2019
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Central States Enterprises
Administrative Assistance
Lake Mary , FL
12.2016 - 08.2017
- Completed adequate documentation of completed procedures and tasks.
- Organized office systems to maximize efficiency and completeness of records.
- Produced and distributed invoices and financial documents.
Education
High School Diploma -
Seminole High School
Sanford, FL 08.2014 - 05.2018
Associate of Arts - General
Seminole State College of Florida
Sanford, FL 08.2018 - 12.2020
Skills
Bookkeeping
Customer/Client relations
Documentation and reporting
Telephone skills
Verbal and written communication
Scheduling
Patient-focused care
Recording vital signs
Direct Patient Care
Certification
CNA - Certified Nurse Assistant
Timeline
Accounting Assistant
Central States Enterprises
07.2021 - Current
Receptionist
Pet Paradise
07.2019 - 03.2021
CNA
Advent Health
03.2019 - 07.2019
Associate of Arts - General
Seminole State College of Florida
08.2018 - 12.2020
CNA - Certified Nurse Assistant
05-2018
Central States Enterprises
Administrative Assistance
12.2016 - 08.2017
Server
Cracker Barrel Old Country Store
12.2015 - 03.2019
High School Diploma -
Seminole High School
08.2014 - 05.2018