Gillian Richmond
Reseda,CA
Summary
Highly-motivated individual with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at communicating effectively and focused on developing and maintaining strong relationships with customers and team members.
Overview
18
18
years of professional experience
Work History
Pro Account Epediter
Home Depot
11.2022 - Current
- Work successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services
- Maintain updated knowledge through continuing education and advanced training
- Exceed customer satisfaction by finding creative solutions to problems
- Provide support and guidance to colleagues to maintain a collaborative work environment
- Approach customers and engage in conversation through use of effective interpersonal and people skills
Pro Account Sales Associate
Home Depot
Chino, CA
09.2006 - 11.2022
- Developed a deep understanding of company policies and procedures regarding sales operations
- Worked closely with the management team on developing business plans and prospective customer sales for future growth
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements
Education
Certificate - Supervisor Training
Home Depot University
Chino, CA11-2022
NAADAC And IC&RC Certificate - Addiction Counseling
Sober College School of Addiction Studies
Los Angeles06-2018
Self Development
Mentor Program
Skills
- Team building
- Self-Directed
- Superior customer engagement
- Supervision and leadership
- Verbal Communication
- Effective Decision-Making
- Issue Resolution
- Action oriented
Affiliations
- Engaged in speaking at various AA meetings in the Los Angeles area and virtually throughout the USA
- Actively working with newcomers within the recovery community
- Developed a brand of homemade jewelry called Recovery Rocks Jewelry and continue to showcase my creations via social media and at pop up events
Accomplishments
- Diamond Homer Award
- Exemplary Award 2023
- 2x Performance award 2023 / Q2 & Q3
- Associate of the Month May 2024
Websites
Timeline
Pro Account Epediter
Home Depot
11.2022 - Current
Pro Account Sales Associate
Home Depot
09.2006 - 11.2022
Certificate - Supervisor Training
Home Depot University
NAADAC And IC&RC Certificate - Addiction Counseling
Sober College School of Addiction Studies
Self Development
Mentor Program
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