Gillian Spitz
Holt,MI
Summary
Dynamic Housing Specialist with a strong focus on trauma-informed care and exceptional customer service. Proven track record in facilitating housing placements and coordinating outreach programs to enhance student resources.
Overview
7
7
years of professional experience
Work History
Housing Specialist
Michigan State Universtiy
01.2023 - Current
- Facilitated housing placements for students, ensuring compliance with university policies and procedures.
- Coordinated outreach programs to educate students about available housing services and resources.
- Established positive rapport with clients by providing exceptional customer service and addressing their unique needs.
- Assisted with assigning over 2,000 students for their second year Housing during special event
Assistant Manager
Celebration Cinema
09.2019 - 12.2022
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Bachelor of Arts - Social Work
Michigan State University
East Lansing, MI05-2028
Associate of Arts - Transfer Studies
Lansing Community College
Lansing, MI05-2026
Skills
- Trauma-informed care
- Effective team collaboration
- Data entry expertise
- Hospitality service professional
Accomplishments
- Achieved over 175 Assignments by managing Housing Waitlist with accuracy and efficiency.
- Supervised team of 20 staff members for daily managing of business
Timeline
Housing Specialist
Michigan State Universtiy
01.2023 - Current
Assistant Manager
Celebration Cinema
09.2019 - 12.2022
Bachelor of Arts - Social Work
Michigan State University
Associate of Arts - Transfer Studies
Lansing Community College