Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Gilma Bonilla

Houston

Summary

I am a hardworking and committed bilingual associate. Commended for demonstrating honesty and integrity with customers, team members and supervisors.

Overview

2025
2025
years of professional experience
2009
2009
years of post-secondary education

Work History

Sales Associate

Macy's
Sugar Land
11.2021 - 11.2024
  • Assisted customers in selecting merchandise and answering product inquiries.
  • Maintained visual merchandising standards to enhance store presentation.
  • Operated point-of-sale systems for efficient transaction processing.

Call Center Interpreter

Cyracom International
Houston
03.2016 - 03.2019
  • Facilitated clear communication between clients and service providers in diverse settings.
  • Translated spoken language accurately during live interactions and events.
  • Provided cultural context to enhance understanding during interpretations.

Veterinary Receptionist

Houston Humane Society
Houston
  • Managed incoming calls and scheduled appointments for veterinary services.
  • Greeted and assisted pet owners during check-in and check-out processes.
  • Processed patient information and maintained accurate medical records.

Education

Challenge Early College
Houston, TX

Skills

  • Customer service
  • Point-of-sale operation
  • Visual merchandising
  • Fluent in Spanish and English
  • Appointment scheduling

Languages

Spanish
Professional

Timeline

Sales Associate

Macy's
11.2021 - 11.2024

Call Center Interpreter

Cyracom International
03.2016 - 03.2019

Veterinary Receptionist

Houston Humane Society

Challenge Early College
Gilma Bonilla