Gilmaira Guevara Chevalier
New York
Summary
Store Associate bringing proven attention to detail and superior work ethic focused on maximizing customer satisfaction. I am currently eighteen and attending college for nursing
Studying to be a child psychologist
Overview
6
6
years of professional experience
Work History
Host
Applebee's Grill + Bar
10.2023 - 12.2024
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Contributed to team success through effective communication and cooperation with coworkers and management.
Retail Sales Associate
PINK Victoria Secret
11.2022 - 12.2023
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Counter Service/Cashier
Magnolia Bakery
12.2021 - 05.2022
- Ensure customer satisfaction by handling counter transactions in a fast, efficient and friendly manner
- Acknowledge all customers with a friendly smile and be highly responsive to needs and requests
- Communicate clearly with each customer in a friendly and courteous way
- Participate in team service to ensure each customer is served quickly
- Wrap and stock desserts and supplies
- Includes cutting any necessary product and icing cupcakes.
Store Associate
Cvs/Pharmacy
06.2021 - 11.2021
- Assisting in sales
- Answering questions about products, services, and merchandise
- Stock shelves and take inventory, as well
- Worked at the registers.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Helped maintain optimal stock levels through consistent communication with management about inventory needs and discrepancies leading to fewer out-of-stock situations.
- Maintained tidy and organized store to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Answered questions about store policies and addressed customer concerns.
Cashier/Stocking
E&N Mini Market
11.2019 - 02.2020
- Maintained clean, organized, and well-stocked checkout areas with regular attention to displays
- Assist with customers
- Worked at the registers.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Built relationships with customers to encourage repeat business.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Performed cash, card and check transactions to complete customer purchases.
Summer Youth Employee
DOE
07.2018 - 08.2018
- Is a program that helps provide jobs for youth(14-24)
- Worked For A Daycare
- Worked with kids
- Responding swiftly to emergency situations, assessing injuries and administering first aid
- Supported early language development through storytelling, songs, and interactive conversations with children.
- Maintained accurate records of attendance, incident reports, and daily logs for effective documentation purposes.
- Supervised free play and other activities to keep children safe.
- Assist a teacher with children between ages of 4 and 7.
- Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
Education
Psychology
College of Staten Island of The City University of New York
Staten Island, NY05.2026
High School Diploma -
A Philip Randolph Campus High School
New York, NY06.2022
Skills
- Telephone reception
- Reservations Management
- Server Support
- Team Collaboration
- Summer camp counselor
- Active listener
- Fluent in Spanish
- communication skills
- leadership
- strong work ethic
- problem solving skills
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Host
Applebee's Grill + Bar
10.2023 - 12.2024
Retail Sales Associate
PINK Victoria Secret
11.2022 - 12.2023
Counter Service/Cashier
Magnolia Bakery
12.2021 - 05.2022
Store Associate
Cvs/Pharmacy
06.2021 - 11.2021
Cashier/Stocking
E&N Mini Market
11.2019 - 02.2020
Summer Youth Employee
DOE
07.2018 - 08.2018
Psychology
College of Staten Island of The City University of New York
High School Diploma -
A Philip Randolph Campus High School
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