Gina Alcorn
Franklin,OH
Summary
Dynamic Front Desk Receptionist at MVP with established expertise in client management and payment processing, recognized for optimizing operational efficiency and maintaining precise records.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
MVP
Franklin, Ohio
02.2024 - 03.2025
- Managed client payments through cash, credit cards, and checks efficiently.
- Coordinated patient check-ins prior to veterinarian or technician appointments.
- Handled bookkeeping tasks by preparing and dispatching financial statements.
- Scheduled diagnostic tests and procedures based on physician's instructions.
- Assisted veterinary technicians with document preparation prior to appointments.
- Generated invoices for services rendered at clinic, collecting payments from clients.
- Conducted follow-up calls to confirm appointments and collect pertinent details.
- Maintained safety protocols during animal handling within facility.
Direct Support Professional
Fairview Home
Carlisle, OH
01.2020 - 02.2024
- Transported clients to medical appointments and errands efficiently.
- Consulted with client care team to update care plans regularly.
- Leveraged database management system to track service hours and progress toward goals.
- Facilitated lifestyle adjustments for clients during incapacitation or recuperation.
- Contacted medical providers on behalf of clients to confirm appointments.
- Instructed clients in self-advocacy skills to promote autonomy and decision-making.
- Monitored client behaviors, documented observations, and reported changes to supervisor.
Education
High School Diploma -
Carlisle High School
Carlisle, Oh05-2004
Skills
- Client management and scheduling
- Payment processing and reporting
- Database administration
- Customer service excellence
- Record keeping and organization
- Time management skills
- Attention to detail
- Telephone etiquette proficiency
- Reliability and punctuality
References
Leighann Mann- 937-302-7500
Brittany Goodloe- 513-267-6732
Bobbie Drew- 513-581-3654
Timeline
Front Desk Receptionist
MVP
02.2024 - 03.2025
Direct Support Professional
Fairview Home
01.2020 - 02.2024
High School Diploma -
Carlisle High School
Similar Profiles
Laith KasimLaith Kasim
Managerial Services at MVPManagerial Services at MVP
OLE OLEOLE OLE
Transporter at MVPTransporter at MVP
Kristy NommensenKristy Nommensen
Veterinary Receptionist at MVPVeterinary Receptionist at MVP