Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gina Ann Graziano

Coconut Creek

Summary

Reliable sales associate with a strong foundation in retail operations and customer service. Effective in processing transactions, managing merchandise flow, and executing promotional strategies, contributing to overall store efficiency and customer satisfaction.

Overview

11
11
years of professional experience

Work History

Sales Associate

Burlington
Lauderhill
03.2023 - Current
  • Assisted customers in assessing needs to provide tailored recommendations
  • Unloaded, sorted, and stored incoming merchandise to maintain inventory organization
  • Processed in store markdowns
  • Displayed merchandise on sales floor to increase customer engagement

Sales Associate

Old Navy
Coral Springs
07.2021 - 12.2022
  • Provided personalized assistance to customers to identify and fulfill their needs
  • Handled customer transactions and processed refunds efficiently
  • Coordinated preparation of online order pickups for customer convenience
  • Supported promotional plans by updating signage with price changes, processed in store markdowns
  • Received, sorted, and organized incoming merchandise for optimal inventory management

Department Lead

Stein Mart
Coral Springs
10.2015 - 10.2020
  • Assisted customers by assessing needs and leveraging knowledge of preferences to enhance shopping experience
  • Operated cash register for transactions and handled returns and refunds
  • Supported promotional programs, including Grand Opening Operations
  • Reconfigured department layouts and executed seasonal merchandising to optimize product visibility and drive sales
  • Updated signage with price changes to ensure accurate promotions and improve customer communication
  • Blocked and faced products on displays and shelves in accordance with company policy

Education

Skills

  • Customer service
  • Cash handling
  • POS system operation
  • Customer engagement
  • Merchandising
  • Stocking and receiving
  • Shipment processing
  • Store opening and closing
  • Reliable and punctual

Timeline

Sales Associate

Burlington
03.2023 - Current

Sales Associate

Old Navy
07.2021 - 12.2022

Department Lead

Stein Mart
10.2015 - 10.2020

Gina Ann Graziano