Gina Gibson
Plainwell,MI
Summary
Knowledgeable, successful, professional with 13 years of Logistics, 11 years of Distribution / Management experience to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
OA/DA Coordinator/Warehouse Lead
ROSE MOVING & STORAGE
04.2024 - Current
- Coordinate shipments as origin or destination agent
- Prepare estimates and compare to actual costs to ensure profit
- Prepare storage in/out on each shipment
- Receive accurate shipments into warehouse
- Coordinate shipments out of warehouse
- Monitor storage accounts
Interstate Long Haul Dispatcher
ROSE MOVING & STORAGE
03.2023 - 04.2024
- Dispatch up to 15 drivers for household goods moving across US
- Work directly with Allied Van Lines to coordinate drivers for on-time deliveries
- Addressing problems and requests by transmitting information or providing solutions
- Monitoring routes, updating call logs, and recording call information.
Scheduler for Operations
SIRVA, Inc.
05.2022 - 03.2023
- Use flexibility and creative problem-solving skills to address changes, failures, and truck overflows
- Assign shipments and coordinate network efficiencies to limit cost
- Monitor systems to identify and assign shipments that meet criteria by understanding cities and travel routes of their territory
- Use judgment in expediting critical shipments which are identified based on product line, dates, level of sensitivity, size of load or price
- Determine when to seek out alternative means of transport when conventional resources are unavailable
- Evaluate processes within Operations to improve efficiencies for all members of business segment.
Dispatcher for Operations
SIRVA, Inc.
06.2021 - 05.2022
- Answer inbound driver and agent communications to provide customer service and conflict resolution
- Update shipment and trip details based on information provided by the driver or hauling agent
- Relay shipment and trip orders to drivers
- Issue authorization for weight challenges, storage, shuttle service and overflows
- Monitor and maintain the data integrity of the dispatch system
- Ensure assigned loads stay on schedule.
Freight Broker
Buchanan Hauling & Rigging
12.2020 - 06.2021
- Identifying, verifying, and commissioning a carrier for hauling goods
- Coordinating and arranging the transport of goods via shipping services between shippers and carriers
- Negotiating shipping rates, tracking shipments, and solving any problems that may arise
- Ensuring that goods arrive at their final destination timely and safely
- Flatbed trailers used: TRADITIONAL FLATBEDS, HOT SHOTS, CONESTOGA, LOWBOY, STEP DECK, REMOVABLE GOOSENECK TRAILERS.
Non-Conventional Scheduler for Operations
SIRVA Inc.
09.2018 - 12.2020
- Use flexibility and creative problem-solving skills to address changes, failures and truck overflows
- Assign shipments and coordinate network efficiencies to limit cost
- Utilize 3rd party carriers on shipments 4,000 lbs or less
- Evaluate what shipment mode (CRT, PADDED VAN, INTERMODAL, EXPRESS AND CRATE & FREIGHT) would be best cost effective for each shipment using LTL carriers
- Monitor and maintain shipment status updates
- Evaluate processes within Operations to improve efficiencies for all members of business segment.
International Billing Coordinator
SIRVA Inc.
06.2017 - 09.2018
- Generate invoices and include appropriate backup documentation to meet account requirements
- Document tracing – chase and secure documents required for billing.
Move Management Consultant
SIRVA Inc.
09.2015 - 06.2017
- Receive authorizations and select the most qualified agent for the relocation move according to current company policies and procedures
- Single point of contact of accountability for the overall relocation including coordinating with agents and 3rd party companies in dealing with estimates, approvals and any escalations
- Strong multitasking, effective problem solving and excellent communication skills.
Receiving Manager
Family Dollar Distribution
05.2014 - 06.2015
- Oversee daily operations of the receiving department
- Manage cases per hour to obtain the best efficiency rate for the company
- Stay engaged with team members to achieve top performance.
Inventory Control Manager
Family Dollar Distribution
10.2012 - 05.2014
- Manage accuracy on inventory throughout the distribution with the use of Catalyst
- Oversee quality and production levels of team members
- Assist departments with quality and accuracy issues.
Transportation Coordinator
Family Dollar Distribution
04.2012 - 10.2012
- Work directly with outside carriers to obtain on time delivery
- Schedule backhaul appointments.
Transportation Coordinator/Billing Clerk
Supervalu Distribution
05.2011 - 04.2012
- Verify product for accurate shipment to the customer
- Print and assemble invoices for on time delivery
- Route multiple deliveries to stores
- Monitor and maintain proper trailer cube and weight
- Schedule and route backhaul pickups.
Education
High School Diploma -
Angola High School
Angola, IN06.1987
Skills
- Logistics
- Distribution / Management
- Interstate Long Haul Dispatching
- Dispatcher
- Freight Broker
- International Billing
- Move Management
- Receiving Manager
- Inventory Control Manager
- Transportation Coordinator
Timeline
OA/DA Coordinator/Warehouse Lead
ROSE MOVING & STORAGE
04.2024 - Current
Interstate Long Haul Dispatcher
ROSE MOVING & STORAGE
03.2023 - 04.2024
Scheduler for Operations
SIRVA, Inc.
05.2022 - 03.2023
Dispatcher for Operations
SIRVA, Inc.
06.2021 - 05.2022
Freight Broker
Buchanan Hauling & Rigging
12.2020 - 06.2021
Non-Conventional Scheduler for Operations
SIRVA Inc.
09.2018 - 12.2020
International Billing Coordinator
SIRVA Inc.
06.2017 - 09.2018
Move Management Consultant
SIRVA Inc.
09.2015 - 06.2017
Receiving Manager
Family Dollar Distribution
05.2014 - 06.2015
Inventory Control Manager
Family Dollar Distribution
10.2012 - 05.2014
Transportation Coordinator
Family Dollar Distribution
04.2012 - 10.2012
Transportation Coordinator/Billing Clerk
Supervalu Distribution
05.2011 - 04.2012
High School Diploma -
Angola High School
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