Gina Ibach
Carlotta,CA
Summary
Dynamic and results-driven professional with proven expertise in customer service and team leadership at Safeway. Successfully trained cashiers, enhancing service quality and operational efficiency. Skilled in cash handling and problem-solving, consistently resolving discrepancies and optimizing inventory management to improve stock availability. Passionate about delivering exceptional customer experiences.
Overview
3
3
years of professional experience
Work History
Cashier Team Lead
Safeway
05.2023 - 08.2025
- Supervised cashier team operations to ensure efficient checkout processes.
- Trained and mentored new cashiers on customer service best practices.
- Monitored cash register accuracy and resolved discrepancies promptly.
- Implemented inventory management practices to enhance stock availability.
Bartender
Gales Central Club
11.2022 - 01.2025
- Crafted and served a diverse range of beverages in high-volume environment.
- Maintained cleanliness and organization of bar area to ensure efficient service.
- Engaged customers with friendly service, promoting specials and enhancing experience.
- Collaborated with team members to optimize workflow during peak hours.
Education
No Degree - Business Administration
Santa Rosa Junior College
Santa Rosa, California, CA12-2020
High School Diploma -
Petaluma High School
Petaluma, CA06-1984
Skills
- Customer service
- Team leadership
- Problem-solving
- Cash handling
Timeline
Cashier Team Lead
Safeway
05.2023 - 08.2025
Bartender
Gales Central Club
11.2022 - 01.2025
No Degree - Business Administration
Santa Rosa Junior College
High School Diploma -
Petaluma High School