Dedicated front desk receptionist with a focus on customer service and team collaboration. Expertise in managing operations and implementing electronic health records for improved data accuracy, while training new staff to enhance service delivery.
Work History
Front Desk Receptionist
5 Years 4 Months
Middlesex Health | 02.2021 - 06.2026
Managed front desk operations, ensuring efficient check-in and appointment scheduling for patients.
Coordinated communication between medical staff and patients, enhancing service delivery and patient satisfaction.
Implemented electronic health record systems, improving data accuracy and accessibility for healthcare providers.
Trained new front desk staff on operational procedures and customer service excellence.
Dining Services Employee
2 Years 2 Months
One MacDonough Place | 02.2019 - 04.2021
Delivered exceptional customer service in dining areas, ensuring guest satisfaction and comfort.
Maintained cleanliness and organization of dining spaces, adhering to health and safety standards.
Assisted in menu preparation, collaborating with kitchen staff to meet dietary preferences.
Trained new employees on service protocols and operational procedures to enhance team efficiency.
Cook
9 Months
Xavier Catholic High School | 03.2018 - 12.2018
Prepared diverse menu items adhering to nutritional guidelines and dietary restrictions.
Managed kitchen inventory, ensuring availability of fresh ingredients and minimizing waste.
Mentored junior kitchen staff in food preparation techniques and safety protocols.
Streamlined meal service processes to enhance efficiency during peak hours.
Cafeteria Worker
2 Months
Chartwells Food Service | 01.2018 - 03.2018
Prepared and served food items following safety and hygiene standards.
Assisted in inventory management, ensuring proper stock levels were maintained.
Collaborated with team members to optimize workflow during peak service hours.
Trained new staff on food preparation techniques and equipment usage.
Education
No Degree - Business
Mdlesex CTC | Middletown, CT
Real Estate Career Institute Salesperson License 2013
Skills
Customer service
Attention to detail
Time management
Listening skills
Certification
Certificate Of Participation in Project Search Training Interns at Front Desk Duties 2025