Gina Sanchez
Hollywood,FL
Summary
Create consistent and positive customer experiences through proactive management of team activities and store operations. Skillfully monitor and adjust processes to meet changing demands, increase efficiency and boost revenue. Deliver exceptional leadership to all employees.
Attentive Store Manager offering over 22 years working in retails industry. Focused and enthusiastic with strong background building strong and successful teams and creating positive working environments.
seamless business operations. Smoothly administer budgets, train staff and monitor procedures to maximize efficiency and balance objectives with operational requirements.
Retail Sales Associate versed in merchandising, display design and customer relations.
Overview
22
22
years of professional experience
Work History
Assistant Store Manager
Gap Inc.
Aventura, FL
01.1998 - 01.2007
- Recruited, interviewed and hired individuals demonstrating passion, dedication and added value to team.
- Assisted in overall day-to-day operations of store including continuous development of effective store associates to achieve desired sales and results.
- Set schedules and delegated assignments based on team member strengths to optimize floor coverage and service levels.
- Utilized reports to improve customer service and identify key opportunities.
- Exceeded planned sales by 4% and have increases over previous year through providing excellent customer service ,merchandising and visual standards .
- Consistently met credit card goals .
- Traveled stores throughout the District to train and create consistency in visual standards and customer service.
Brand Delivery Manager
Victoria's Secret
Aventura, FL
01.2007 - 01.2012
- Planned and executed floor set.
- Monitored multiple databases to keep track store inventory.
- Successfully led key projects which resulted in drive total store goals results .
- Conducted analysis to address Stores Goals which leading Managers Meeting every Monday base on business need .
- Lead all daily activities , including directing leaders and associates .
Store Manager
BCBG Max Azria Group LLC
Aventura, FL
01.2012 - 01.2014
- Hired, trained and managed team of 30 associates, including evaluating performance .
- Updated store pricing, signage and merchandising based on current promotions.
- Secured store perimeter and enforced procedures to minimize losses and protect store assets.
- Developed and optimized store schedules to meet expected coverage demands and maintain great customer service .
- Drive profitable to line sales growth and builds customer loyalty.
- Reorganized sales floor, changing product layout to optimize customer flow and improve product visibility.
- Delegated work to employees based on shift requirements, individual strengths and unique training.
- Exceeded specific team goals and resolved issues by partnering with staff to share and implement customer service initiatives.
- Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
- Processed shipments and maintained stock shelf organization.
- Oversaw inventory management with cycle counts, audits and shrinkage control.
Visual Merchandiser Manager of North America
Desigual
Sunrise, FL
01.2014 - 01.2017
- Monitored multiple databases to keep track of all company inventory for outlets store.
- Planned and executed floor set for all the stores.
- Conducted analysis to address budget with General manager and product manager.
- Travels all stores to make sure merchandising is per presentation , making sure the store are well represent it for the customers with Marketing ,product and promos.
- Partnership with the rest of my team HR , IT , Vendors , Marketing and Designer, to make sure all the store are protect base on locations.
- Travels to Barcelona and Canada to train and develop the team.
- Partnership with General Managers and Product Manager ,looking for opportunity to make sure Sales Goals are achieved .
- Visiting stores daily .
Assistant Store Manager
Banana Republic
Sawgrass, FL
01.2017 - 11.2019
- Led teams in planning, implementation and execution of merchandising and operating initiatives.
- Mentored team on effective upselling and cross-selling techniques.
- Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategy.
- Conducted analysis to address productivity and employee needs which resulted in improved employee morale.
- Coached and developed store associates through formal and informal interactions.
Education
High School Diploma -
Colegio De Fatima
Dominican RepublicSkills
- Sales techniques
- Billing
- Sales strategies
- Merchandising
- Building brand awareness
- Driving business growth
- Leadership development
- Store growth planning
- Creating marketing plans
- Inventory control procedures
- Inventory control
- Team leadership
- Flexible schedule
- Loss prevention
- Employee training
- Time management
- Store planning and design
Timeline
Assistant Store Manager
Banana Republic
01.2017 - 11.2019
Visual Merchandiser Manager of North America
Desigual
01.2014 - 01.2017
Store Manager
BCBG Max Azria Group LLC
01.2012 - 01.2014
Brand Delivery Manager
Victoria's Secret
01.2007 - 01.2012
Assistant Store Manager
Gap Inc.
01.1998 - 01.2007
High School Diploma -
Colegio De Fatima