Head Bartender
Arrowhead Country Club
San Bernardino, California
03.2024 - 03.2024
- Greeted customers and provided excellent customer service.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Processed payments accurately and efficiently with POS system.
- Assisted in setting up the bar for service shift.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Trained new bartenders on drink preparation and upselling techniques.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Handled food orders from customers seated at the bar.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.