Gina Wilson
Community Health Care
Rock Island,Rock Island
1
Certification
16
years of professional experience
Skilled Pharmacy Technician offering 5 years of experience and proven history in providing exceptional customer service from prescription drop-off to pick-up. Well versed in clean room procedures, regulatory guidelines and overall pharmacy operations.
Work History
Pharmacy Technician
5 Years 5 Months- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Counted, measured, and compounded medications following standard procedures.
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Coordinated verification and filling of more than 250 daily prescriptions in high-volume retail pharmacy environment
Pharmacy Technician
4 Years 4 Months- Counted, measured, and compounded medications following standard procedures.
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
Shift Lead
3 Years 8 Months- Kept employees operating productively and working on task to meet business and customer needs.
- Helped store management meet standards of service and quality in daily operations.
- Trained and mentored new employees to maximize team performance.
- Maintained safe working environment by observing safety procedures, policies and regulations.
Photo Specialist / Pharmacy Support
2 Years 5 Months- Managed photo lab inventory, placing orders for toner, ink and paper when supplies were low.
- Completed complex photo shoots at indoor and outdoor venues.
- Managed escalated customer orders to meet aggressive deadlines and special orders.
- Provided high level of assistance to customers regarding special photo projects.
- Updated tags, displays and signage for special promotions
Education
GED
Skills
Pharmacy and customer records management
Drug inventory management
Updating Medication Histories
Assisting Pharmacists
Team Leadership
Insurance Knowledge
Certification
- CPhT - Certified Pharmacy Technician in Illinois, Iowa and Massachusetts
- CPR certified
- Trained and certified to administer the covid vaccine
Timeline
Pharmacy Technician
Community Health Care
03.2021 - CurrentRead More
Pharmacy Technician
Walgreens
10.2016 - 02.2021Read More
Shift Lead
Walgreens
02.2013 - 10.2016Read More
Photo Specialist / Pharmacy Support
Walgreens
09.2010 - 02.2013Read More
Muscatine High School
GED
Read More