Gina Zook
Greensboro,MD
Summary
Accomplished Site Supervisor at MRDC Head Start, enhancing preschool operations through strategic compliance auditing and effective communication. Leveraged community outreach to boost children's growth, while ensuring transparency with precise data reporting. Proven track record in fostering team collaboration and problem solving, driving process improvements with professionalism and empathy.
Overview
28
28
years of professional experience
Work History
Site Supervisor
MRDC Head Start
Greensboro, MD
08.2017 - 10.2025
- Oversaw daily preschool operations to ensure safe and nurturing learning environment.
- Supported teachers by managing staff schedules and coordinating family services.
- Maintained compliance with Head Start standards through regular audits.
- Monitored classroom quality to foster effective teaching practices.
- Handled reporting requirements to ensure transparency and accountability.
- Collaborated with community partners to enhance children's developmental, educational, and social-emotional growth.
Social Worker
State of Maryland, Department of Social Services
Denton, Maryland
08.1997 - 04.2015
- Conducted thorough investigations of child abuse and neglect allegations.
Education
Master's - Social work
University of Maryland at Baltimore
Baltimore06.2000
Bachelor of Arts - Social Work
Salisbury University
Salisbury, Maryland, MD06-1997
Skills
- Appointment scheduling
- Customer relationship management
- Compliance auditing
- Quality assurance
- Community outreach
- Data reporting
- Problem solving
- Effective communication
- Team collaboration
- Conflict resolution
- Time management
- Patient confidentiality
- Cross-cultural sensitivity
- Professionalism and ethics
- Customer service
- Work quality evaluation
- Complaint processing
- Training coordination
- Empathy and understanding
- Identity verification
- Data entry skills
- Policy comprehension
- Privacy regulations knowledge
- Process improvement strategies
- Admitting coordination skills
Personal Information
Date of Birth: 09/09/974
References
References available upon request.
Timeline
Site Supervisor
MRDC Head Start
08.2017 - 10.2025
Social Worker
State of Maryland, Department of Social Services
08.1997 - 04.2015
Master's - Social work
University of Maryland at Baltimore
Bachelor of Arts - Social Work
Salisbury University