GINGER BRADFIELD
Bloomington,IL
Summary
Achieved high levels of customer satisfaction by delivering prompt assistance and managing cash transactions efficiently. Enhanced team performance by skillfully balancing multiple tasks and adapting to dynamic work environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
YWCA McLean County
Bloomington, IL
01.2026 - Current
- Oversaw front desk operations to guarantee seamless check-in and check-out experiences.
- Delivered exceptional customer service by addressing inquiries and resolving issues efficiently.
- Cultivated exceptional first impressions by warmly welcoming visitors at front desk.
- Processed tuition fees and payments efficiently.
Sales Associate
Carters Oshkosh
Bloomington, IL
03.2024 - 12.2025
- Handled returns and exchanges according to company policies.
- Organized back-stock items and ensured the sales floor was fully stocked.
- Implemented loss prevention strategies to reduce shrinkage rates.
- Managed cash register, including processing credit card and cash payments.
- Offered recommendations to customers, enhancing their shopping experience.
- Restocked shelves and maintained orderly product displays.
- Helped customers find desired items and sizes by closely supporting each person throughout the buying process.
Lead Preschool Teacher
Katies Kids Learning Center
Bloomington, IL
10.2024 - 10.2025
- Developed tailored lesson plans that promote cognitive, social, and emotional skills among preschool students.
- Enhanced team dynamics by building positive relationships through proactive communication and cooperative efforts.
Store Assistant
Blains Farm And Fleet
Bloomington, IL
03.2024 - 10.2024
- Organized back-stock items and ensured the sales floor was fully stocked.
- Coordinated with other team members to ensure smooth operation during peak hours.
- Assisted customers in finding and selecting products based on their needs.
Guest Service Associate
Metro Shore Services
Long Beach, CA
12.2019 - 11.2023
- Assisted with check in, luggage, check out, customs, and provided service for wheelchair guests.
- Resolved guest complaints with professionalism, offering solutions that met their needs and expectations.
- Facilitated check-in and check-out processes smoothly, addressing any issues that arose during these times.
- Customer service for Carnival Cruise Lines
Education
BA - Liberal Studies
Chapman University
Orange, CA05.1994
BA - Liberal Studies
Chapman University
Orange, CA05.1994
Skills
- Cash management
- Customer service
- Cash handling
- Organizational skills
- Communication skills
- Hospitality
- Retail sales
- Guest Services
- Stocking
Certification
Food Handler Certification
Languages
English
Timeline
Front Desk Receptionist
YWCA McLean County
01.2026 - Current
Lead Preschool Teacher
Katies Kids Learning Center
10.2024 - 10.2025
Sales Associate
Carters Oshkosh
03.2024 - 12.2025
Store Assistant
Blains Farm And Fleet
03.2024 - 10.2024
Guest Service Associate
Metro Shore Services
12.2019 - 11.2023
BA - Liberal Studies
Chapman University
BA - Liberal Studies
Chapman University