Ginger McFadden
Jonesboro,AR
Summary
Insightful Insurance Sales Agent bringing 3 years of insurance product and policy management expertise to growing organization. Focused and analytical with passion for client satisfaction and team goal achievement. Esteemed personal lines and commercial Insurance Agent with excellent sales and communication skills. Enhanced abilities in processing claims quickly and providing friendly service. Offers working knowledge of state coverage requirements and limitations. Accountable Insurance Representative with excellent client management and insurance plan promotion. Highly effective juggler of multiple competing responsibilities simultaneously. Proven history of exceptional time management and customer service. Results-driven agency owner accomplished in bringing in new customers and maximizing revenue. Well-versed in different insurance plans and competitor offerings. Persuasive communicator with personable style.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Insurance Agent
Farmers Insurance Exchange
Jonesboro, AR
01.2019 - 01.2022
- Maintained high standards of customer service by building relationships with clients.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
- Approached potential clients by using direct marketing mailings and phone contacts.
- Spent ample time with each customer, verbally reviewing and explaining documents for client comprehension.
- Sold auto, home, life and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Obtained underwriting approval by completing application for coverage.
- Upsold additional products and services after identifying customer needs and requirements.
Educational Consultant
Crowley's Ridge Education Cooperative
Wynne, AR
02.2015 - 12.2019
- Planned, coordinated and implemented career education programs to train and upgrade skills of highly-skilled workforce.
- Provided lesson planning and pacing support to helping educators analyze data and apply it to instruction.
- Analyzed reports to comply with SLAs and study effectiveness of current academic system.
- Designed course materials and supported implementation.
- Collaborated with administrators to determine course objectives.
Pharmaceutical Sales Representative
PDI
Wynne, AR
02.2008 - 01.2015
- Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
- Identified opportunities and developed business cases to introduce new products and features while learning marketing segmentation processes and optimizing product segmentation for positioning, product bundling, and pricing.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
Education
Bachelor of Science - Education of Developmentally Delayed Individuals
Arkansas State University
State University, AR05.1991
Skills
- Form Completion and Submission
- Corporate Social Responsibility
- Marketing Strategy Development
- Policy Feature Explanations
Certification
- Licensed insurance producer - 20 years
- Series 6 and 63 License - 18 years
Timeline
Insurance Agent
Farmers Insurance Exchange
01.2019 - 01.2022
Educational Consultant
Crowley's Ridge Education Cooperative
02.2015 - 12.2019
Pharmaceutical Sales Representative
PDI
02.2008 - 01.2015
Bachelor of Science - Education of Developmentally Delayed Individuals
Arkansas State University
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