Ginger Mendez Dardon
Annandale,VA
Summary
Results-driven Manager with 10 years in retail operations and customer service. Led team to improve efficiency and customer satisfaction through strategic merchandising and effective problem-solving. Focused on continuous improvement and fostering collaboration across departments to achieve operational goals.
Overview
4
4
years of post-secondary education
12
12
years of professional experience
Work History
Supervisor
Two Burritos
Fairfax, VA
04.2026 - Current
- Supervised daily front-of-house and back-of-house operations to maintain smooth restaurant flow.
- Coordinated employee schedules and managed shift coverage to ensure adequate staffing and compliance with break regulations.
- Trained new staff on service standards, food handling, and point-of-sale procedures.
- Monitored order accuracy and service speed to support consistent guest experience.
- Managed cash handling, register balancing, and end-of-shift reconciliation.
- Resolved guest concerns through effective communication to enhance overall satisfaction. with calm, clear communication
- Guided team members through opening and closing duties to maintain operational standards.
Manager
Vinson Hall Retirement Community
04.2024 - 02.2026
- Led team in daily operations, boosting resident satisfaction through efficient service.
- Implemented staff training programs to improve skills and boost morale.
- Streamlined communication, reducing response times and increasing resident engagement.
- Mediated disputes among team members to enhance collaboration. to create a collaborative and supportive environment.
- Analyzed challenges to improve service quality.
- Resolved conflicts, fostering a collaborative and supportive environment.
Assistant Manager
Aldi
05.2020 - 01.2024
- Managed inventory to reduce waste and ensure product availability, enhancing operational efficiency.
- Onboarded and trained team members to improve efficiency and cultivate a collaborative environment.
- Manage inventory, reducing waste and ensuring product availability, boosting operational efficiency.
- Ensured precise opening and closing procedures to maintain operational accuracy and security.
- Ensure precise opening and closing procedures, maintaining operational accuracy and security.
- Executed precise opening and closing procedures, maintaining operational integrity and contributing to a secure store environment.
Sales Associate
The North Face
06.2017 - 12.2019
- Demonstrated strong interpersonal skills while assisting customers, creating a welcoming atmosphere that encouraged repeat visits.
- Maintained accurate inventory records to optimize stock levels and minimize stockouts, enhancing customer satisfaction.
- Assisted customers with strong interpersonal skills, fostering a welcoming atmosphere that encouraged repeat visits.
- Conducted regular audits of inventory logs to ensure accuracy and reliability in stock management.
Crew Member
McDonald's
03.2015 - 06.2017
- Processed customer orders, improving service speed and accuracy.
- Efficiently processed customer orders, enhancing service speed and accuracy.
- Executed opening and closing procedures, ensuring operational consistency.
- Executed opening and closing procedures, maintaining operational consistency.
Education
Advanced Diploma -
Annandale High School
Annandale, VA 09.2015 - 06.2019
Skills
- Staff training
- Team leadership
- Operational efficiency
- Inventory control
- Shift scheduling
- Workflow optimization
- Customer service
- Conflict resolution
- Attention to detail
Languages
Spanish (Fluent)
Timeline
Supervisor
Two Burritos
04.2026 - Current
Manager
Vinson Hall Retirement Community
04.2024 - 02.2026
Assistant Manager
Aldi
05.2020 - 01.2024
Sales Associate
The North Face
06.2017 - 12.2019
Advanced Diploma -
Annandale High School
09.2015 - 06.2019
Crew Member
McDonald's
03.2015 - 06.2017