Ginger Morgan
Philadelphia,PA
Summary
Medical professional with extensive experience at Penn Medicine, specializing in patient care excellence. Demonstrated success in training healthcare staff and optimizing operational workflows, leading to improved patient services. Proficient in navigating regulatory requirements and addressing complex challenges in high-pressure environments. Strong commitment to fostering teamwork and effective communication among medical teams.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Clinical Services Coordinator
Penn Medicine
Cherry Hill, New Jersey
01.2017 - Current
- Prepared patients for Colposcopy, Hysteroscopy, Cystoscopy/Botox, Non-Stress test, Sonohysterogram, Chorionic Villus Sampling, and Amniocentesis, Post-Void Residual, Phlebotomy, Genetic Testing, Autoclave operations/Tool sterilization, Point of Care Testing.
- Organized medical records, logs, and supply orders to ensure operational efficiency.
- Trained new employees on protocols and best practices in patient care.
- Collaborated with multi-divisional staff to improve overall patient care and response times.
- Most recently coordinated with management to ensure successful operations while the office manager was on leave.
- Provided education on new policies and procedures to clinical staff members.
- Participated in team meetings to discuss current issues or changes in workflow processes.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
Medical Assistant
Bucks Rehabilitation Specialists
Newtown, PA
02.2016 - 10.2016
- Prepared patient rooms and organized equipment for electrodiagnostic studies and ultrasound exams.
- Confirmed medications and prepared injectables for patient treatments.
- Executed data entry and transcription modifications to ensure accurate medical documentation.
- Completed paperwork for home physical therapy and occupational therapy, optimizing scheduling efficiency.
- Managed pre-certifications and prior authorizations for radiology and medication services.
- Maintained organized medical records to support clinical operations.
Lead Medical Assistant
LPS Whalen & McElmoyle Family Medicine
Yardley, PA
12.2006 - 06.2014
- Maintained accurate medical records and office logs, ensuring compliance with standards.
- Collected phlebotomy and oral specimens, preparing samples for analysis.
- Administered vaccinations, injections, electrocardiograms, and spirometry tests.
- Managed inventory and ordering of lab supplies, including vaccinations and injectable medications.
- Operated maintenance procedures for lab equipment, including centrifuges and printers.
- Supervised, trained, and coached a team of medical assistants while serving as the primary liaison for lab representatives to update physicians on critical alerts.
- Managed front office operations, including scheduling patient appointments and managing patient records.
- Regularly attended meetings with department heads in order to discuss any changes or updates related to policies or procedures.
Education
Registered Medical Assistant - Medical Assistant Program
Cittone Institute
Philadelphia, PA06.2006
Skills
- Patient preparation
- Phlebotomy techniques
- Problem-solving
- Team collaboration
- Data entry
- Inventory control
- Employee training
- Leadership and organization
- Social awareness
- Regulatory compliance
- Effective communication
- Operational efficiency
- Time management
- Point-of-care testing
- Composure under pressure
- HIPAA Regulation Compliance
Certification
Nationally Certified Medical Assistant, National Center for Competency Testing.
CPR BLS certified
Timeline
Clinical Services Coordinator
Penn Medicine
01.2017 - Current
Medical Assistant
Bucks Rehabilitation Specialists
02.2016 - 10.2016
Lead Medical Assistant
LPS Whalen & McElmoyle Family Medicine
12.2006 - 06.2014
Registered Medical Assistant - Medical Assistant Program
Cittone Institute