Detail-oriented case manager with experience in client intake, claims documentation, records management, legal correspondence, and medical records review. Known for organized file handling, accurate updates, and clear communication with clients, attorneys, and insurance representatives.
Overview
7
7
years of professional experience
Work History
Case Manager
VN Law Group
Woodland Hills, California
01.2024 - 09.2026
Coordinated client intake, collecting detailed information and necessary supporting documents to facilitate new matters.
Communicated case status updates with clients, and an attorney, and insurance representatives.
Organized medical records, bills, and claim paperwork for active cases, maintaining order and accessibility for effective case management.
Prepared demands, case notes, letters, and forms using firm documentation standards.
Managed client case files for VN Law Group, ensuring accurate and timely updates to records and correspondence.
Sales Associate
Curacao
Northridge, California
06.2021 - 11.2023
Executed sales transactions efficiently using point-of-sale systems, ensuring accuracy and customer satisfaction.
Assisted customers in locating products, addressing inquiries, and providing tailored product recommendations to enhance the shopping experience.
Communicated store promotions and financing options, clarifying purchase details to facilitate informed decisions.
Maintained cleanliness of the store environment including floors, windows, displays, and restocked shelves.
Cashier
Wingstop
Pacoima, California
10.2019 - 02.2020
Processed guest and phone orders at register and POS system, ensuring accurate and timely service
Operated cash register with precision, processing various payment methods to ensure smooth transactions
Greeted guests with friendly service, addressing menu and flavor inquiries to enhance customer experience