Hi, I’m
Ms Ginger Potts
Medical
Baltimore,MD
Work Preference
Overview
17
years of professional experience
Work History
Woodlawn PediatricsBaltimore, MD
Practice Manager
11.2015 - Current
Job overview
- Perform full intake, insurance verification of scheduled patients
- Manage files, record systems, office supplies and inventory
- Organize staff meetings and executive calendars
- Promotes a positive work attitude within the department and treats associates with respect, dignity, and fairness while maintaining accountability
- Assist the owner in interviewing and hiring personnel as well as initial training
- Create and maintain liaison with external agencies, suppliers vendors
- Make sure that customer complaints are catered to appropriately
- Knowledgeable with CDC, VFC, HIPAA rules and regulations
- Monitor payroll services, assist with all HR duties and full monthly reporting of all activities
- Coding and submittal of all insurance claims to the clearinghouse
- Manage AR AP
- Responsible for all duties in the front back office areas, including ordering
- Maintain the daily operations of the front office and scheduling for the field representatives
- Assist with the coordination all databases
- Medical billing with multiple insurance companies
- AP AR reconciliation issues
- Working knowledge of ICD9 and ICD10 coding
- Effectively and professionally address any issues with the patients, doctors and vendors
- Assist with all HR functions including training
- Create, edit and maintain all monthly and quarterly reports using Excel spreadsheets
- Attend conferences and Medicare Medicaid CHAPS training sessions regularly
OHC Medical IncBaltimore, MD
Office Manager
10.2009 - 10.2021
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Skills
- Schedule management
- Practice management
- Staff management
- Records management
- Supplies ordering
- Regulatory compliance
- Continuous improvement
- Managing medical practices
- Patient education
- Clinical staff management
Certification
- Certified VFC provider since 2015
Timeline
Practice Manager
Woodlawn Pediatrics
11.2015 - Current
Office Manager
OHC Medical Inc
10.2009 - 10.2021