Ginger Rodriguez

Achieved individual sales quotas consistently while providing bilingual service to homeowners, contractors, and designers. Delivered solution-oriented guidance on flooring materials and installation supplies. Fostered strong customer relationships, resulting in frequent requests for assistance and referrals. Executed attentive follow-up and accurate order handling to enhance customer satisfaction. Upsold products tailored to budgetary constraints and project requirements. Collaborated with warehouse and design teams to ensure timely fulfillment of special orders. Enhanced in-store experiences through effective communication and teamwork.

Detail-oriented fulfillment associate in a fast-paced e-commerce warehouse; processed, scanned, and inspected high volumes of merchandise using WMS and RF scanners, met productivity and accuracy metrics, supported bilingual team communication, and maintained safety and organization to meet shipping deadlines.