Ginger Wiggins
Granbury,TX
Summary
Customer-service-focused professional with 13 years of experience seeking a Customer Service Representative role. Background in Client Service, Administrative Support, accurate data entry, recordkeeping, problem solving, and handling Inbound Calls with professionalism and confidentiality. Experience maintaining digital records, resolving discrepancies, and supporting timely, accurate service.
Overview
14
14
years of professional experience
Work History
Family Advocate
Cornerstone Community Action Agency
Weatherford, TX
12.2023 - 07.2026
- Maintained accurate client information in digital databases, supporting reliable recordkeeping for family support services and enhancing data integrity.
- Updated case files and processed confidential family records in compliance with privacy requirements and documentation standards.
- Reviewed and verified data entries for completeness and accuracy, ensuring compliance with documentation standards and facilitating effective program evaluation.
- Compiled demographic and service data from multiple sources, collaborating with team members to ensure timely and accurate data entry for program reporting.
Bookkeeper
Krempp Financial LLC
Arlington, TX
12.2012 - 12.2023
- Entered financial data accurately into accounting software and spreadsheets, ensuring timely and reliable recordkeeping.
- Maintained organized records of invoices, receipts, and transactions, managing filing systems for efficient document retrieval and supporting audit readiness.
- Verified and reconciled accounts payable and accounts receivable entries, updated ledgers, and corrected discrepancies, ensuring data accuracy and supporting financial integrity.
- Reviewed financial documents for completeness and consistency, cross-checked entries, and processed routine tasks, adhering to established procedures and audit requirements.
Education
High School Diploma - General High School Curriculum
Liberty Christian Academy
Fort Worth, TXSkills
- Case Management
- Client Advocacy
- Client Service
- Administrative Support
- Resource Allocation
- Report Preparation
- Data Processing
- Data Entry
- Electronic File Systems
- Digital Record Keeping
- Spreadsheets
- Accounting Software
- Organizational Skills
- Time Management
- Problem Solving
- Communication
References
- Detailed references upon request.
Timeline
Family Advocate
Cornerstone Community Action Agency
12.2023 - 07.2026
Bookkeeper
Krempp Financial LLC
12.2012 - 12.2023
High School Diploma - General High School Curriculum
Liberty Christian Academy