Ginny Lomax
Baytown
Summary
Executive administrative assistant with 6 years of diverse experience in hospitality, sales, and administrative roles. Demonstrates exceptional skills in upselling, marketing, and leadership, with a proven track record in client satisfaction and retention. Passionate about providing outstanding service, continually enhancing productivity, and driving brand visibility through innovative strategies.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Executive Administrative Assistant
Wright Agency Group LLC
11.2024 - Current
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Scheduled appointments promptly, ensuring optimal use of executive time while minimizing conflicts or cancellations.
- Licensed life and health insurance agent: assisted in running appointments and ensuring client satisfaction.
- Managed social media schedules, content and advertisements.
INTERNAL SALES REPRESENTATIVE
Angi
03.2024 - 11.2024
- Handle 100+ daily calls to advise businesses on advertising options on Angi platform
- Ensure accurate matching of advertising areas and budgets to maintain client satisfaction
- Meet or exceed company sales goals while multitasking to optimize client interaction time
- Proficient in company sales software, Google Suite, and video conferencing tools
- Enhance sales skills and productivity in a remote work environment
- Generate upwards of 100 calls daily, ensuring accurate ad placement and budget alignment for client satisfaction and retention
- Remote
FRONT DESK RECEPTIONIST
Coastal Shade Company
05.2023 - 03.2024
- Maintain office and showroom appearance, ensuring a welcoming environment
- Schedule client appointments and manage sales call logistics
- Oversee Facebook page and ad campaigns, engaging with the community
- Handle email correspondence, ensuring accurate documentation of bids and deals
- Create and send proposals and invoices, streamlining processes for efficiency
- Successfully managed client communications and scheduling, leading to a more organized and efficient appointment system
- Implemented new marketing strategies, including community engagement and social media management, driving increased brand visibility
SERVICE MANAGER
Texas Roadhouse
04.2022 - 05.2023
- Participated in two new store openings, ensuring seamless setup for 'Legendary food and legendary service.'
- Trained in all restaurant positions, both front and back of house, to maintain operational excellence
- Achieved Service Manager Team of the Month twice, demonstrating leadership and team coordination
- Retained 80% of opening sales after six months, showcasing effective management and customer retention
- Collaborated with team to uphold fun, culture, and professionalism in a high-paced environment
BARTENDER/SERVER
Mambo Seafood
01.2021 - 03.2022
- Prepared and served oysters at Mambo Seafood, ensuring high-quality and enjoyable customer experiences
- Built a loyal customer base with regular patrons through exceptional service and product quality
- Developed strong food prep skills, contributing to overall team efficiency and customer satisfaction
- Enhanced ability to balance product quality and service excellence in a fast-paced environment
SERVER/BARTENDER
Cheddar's Scratch Kitchen
07.2020 - 01.2021
- Served tables, managed bar, and handled To Go orders simultaneously, ensuring high customer satisfaction
- Trained new staff on service protocols, enhancing team efficiency and performance
- Balanced multiple roles in a fast-paced environment, improving overall service speed and quality
- Implemented effective communication strategies with kitchen staff, reducing order errors and wait times
- Maintained a clean and organized work area, contributing to a positive dining experience
SERVER/BARTENDER
Dave & Buster's
07.2019 - 08.2020
- Served customers efficiently, ensuring high satisfaction and repeat business
- Promoted to bartender, demonstrating initiative and leadership
- Trained new staff, improving team performance and service quality
- Managed long shifts with energy and dedication, enhancing guest experiences
- Consistently sought opportunities for growth and skill development
HOSTESS/BARBACK
Texas Roadhouse
03.2018 - 09.2018
- Ensured smooth operations in a high-volume restaurant, enhancing customer satisfaction
- Learned and applied efficient drink mixing techniques while maintaining a clean, stocked bar
- Developed quick decision-making skills to manage hosting duties effectively
- Gained comprehensive understanding of restaurant operations from both hosting and barback roles
Education
High School Diploma -
Henry County High School
Paris, TN05.2016
Skills
- Server, Customer Service, Sales, POS, Bartending, Restaurant Experience, Host/Hostess, Cash Handling, Conflict Management, Food Safety, Guest Services, Upselling, Banquet Experience, Retail Sales, Cashiering, Restaurant Management, Inventory Control, Microsoft Office, Administrative Experience, Kitchen Experience, Food Preparation, Proposal Writing, Catering, Presentation Skills, Hospitality, Training & development, Supervising experience, Leadership, Guest services, Marketing, Office management, Information confidentiality
Certification
- Food Handler Certification
- TABC
- Driver's License
LANGUAGES
English (Native).
Timeline
Executive Administrative Assistant
Wright Agency Group LLC
11.2024 - Current
INTERNAL SALES REPRESENTATIVE
Angi
03.2024 - 11.2024
FRONT DESK RECEPTIONIST
Coastal Shade Company
05.2023 - 03.2024
SERVICE MANAGER
Texas Roadhouse
04.2022 - 05.2023
BARTENDER/SERVER
Mambo Seafood
01.2021 - 03.2022
SERVER/BARTENDER
Cheddar's Scratch Kitchen
07.2020 - 01.2021
SERVER/BARTENDER
Dave & Buster's
07.2019 - 08.2020
HOSTESS/BARBACK
Texas Roadhouse
03.2018 - 09.2018
High School Diploma -
Henry County High School
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