Gionna Smith
Brown Deer,WI
Summary
Dynamic Cashier Team Lead at Uppa Yard with a proven track record in customer service and team leadership. Expert in cash handling and problem-solving, I successfully trained new cashiers, enhancing team performance. Recognized for reliability and a positive attitude, I consistently maintained high service levels during peak periods.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Cashier Team Lead
Uppa Yard
02.2016 - Current
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Education
High School Diploma -
James Madison Academy Campus
Milwaukee, WI06.2009
Skills
- Customer service
- Team leadership
- Problem-solving
- Cash handling
- Punctual and reliable
- Positive attitude
Certification
Esthetician certification
Timeline
Cashier Team Lead
Uppa Yard
02.2016 - Current
High School Diploma -
James Madison Academy Campus
Similar Profiles
Yu Shi LinYu Shi Lin
Cashier at Uppa Level CafeCashier at Uppa Level Cafe
Nathan NorrisNathan Norris
Employee/Landscaping Crew Leader at Beacham And Son Yard And Home MaintenanceEmployee/Landscaping Crew Leader at Beacham And Son Yard And Home Maintenance
Montez EllisMontez Ellis
Landscaper at Bull Man Yard WorkLandscaper at Bull Man Yard Work
Lois GreenLois Green
Community Mentor at Running Rebels Community OrganizationCommunity Mentor at Running Rebels Community Organization
Sharyn Warren, Ed.D.Sharyn Warren, Ed.D.
Associate Professor/Department Chair at Alverno CollegeAssociate Professor/Department Chair at Alverno College