Giovan Delgado
KISSIMMEE,UNITED STATES
Summary
Document Control Specialist experienced in storing, managing and maintaining company and project documents while ensuring accuracy and quality. Process documents for revision and approval, organize documents from conception to distribution and filing and create systems to be used to train staff on document control processes. Growth mindset and willing to help team move business forward with any task.
Overview
2
2
years of professional experience
Work History
Document Management Specialist
Full Sail University
Winter Park, FL
06.2022 - Current
- Provided assistance with inbound and outbound document processes, document sorting, logging and work order creation.
- Worked with internal staff to process documents and sent for closing.
- Maintained document control system and updated work instructions, procedures and associated databases.
- Performed document reproduction, printing documents from electronic sources such as email attachments, PDF files and cloud storage.
- Identified areas of weakness and recommended or implemented process improvements.
- Worked with internal staff to process 100+ documents and sent for closing
Admissions Representative
Full Sail University
Winter Park, FL
08.2021 - 06.2022
- Supported students through admissions process by answering questions and assisting with forms.
- Explained admissions procedures and courses offered to potential students.
- Reviewed admissions applications to check students' eligibility for acceptance.
- Scheduled 25 appointments per week to meet with students face-to-face and discuss education plans.
- Explained questions in better detail for interviewees to allow truthful answers.
Support Staff Member
Full Sail University
Winter Park, FL
01.2021 - 08.2021
- Answered telephone and assisted callers by providing information or directing to appropriate employee.
- Assisted employees with making copies, sending faxes and filing paperwork.
- Communicated with clients on behalf of staff to relay messages and information.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Communicated with 300+ clients each day on behalf of staff to relay messages and information
Education
Bachelor of Science -
Full Sail University
Winter Park, FL09.2019
Skills
- Administrative Support
- Product Demonstration
- Interoffice Correspondence
- Process Improvement
- Data Accuracy
- Audit Support
- Quality Assurance
- Document Scanning
- Active Learning
- Microsoft Word
Languages
English
Native or Bilingual
Spanish
Professional Working
Japanese
Limited Working
Timeline
Document Management Specialist
Full Sail University
06.2022 - Current
Admissions Representative
Full Sail University
08.2021 - 06.2022
Support Staff Member
Full Sail University
01.2021 - 08.2021
Bachelor of Science -
Full Sail University
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