Giovani Orduna
Wesley Chapel,FL
Summary
I see myself as a reliable shift leader with 4 years of experience working at Auntie Anne’s and Cinnabon. successfully communicate duties and tasks. Dedicate to providing highest standard of service and creating warm and welcoming environment for customers.
Overview
4
4
years of professional experience
Work History
Shift Leader
Ivan Orduna
Glendale, CA
10.2020 - 09.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring we all followed proper protocol and guidelines
- Completed credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Sales Associate
Stacy
Montebello, CA
10.2021 - 05.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Tried my best to Handle cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business. And allow them to feel more comfortable shopping around!
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma - High School
Alliance Collin’s Family College Ready Highschool
Huntington Park, CA06.2020
Skills
- Customer service focus
- Team motivation
- Strong verbal and written communication
- Staff education and training
- Daily workflows
- Shift leadership
- Team Leadership
- Multitasking Abilities
- Conflict Resolution
- Team building
- Problem-solving abilities
- Reliability
- Customer Relationship Management
- Professionalism
- Bilingual
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Stacy
10.2021 - 05.2022
Shift Leader
Ivan Orduna
10.2020 - 09.2024
High School Diploma - High School
Alliance Collin’s Family College Ready Highschool