Giovanna Arellano Jimenez
Bellingham,WA
Summary
Highly efficient worker well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
4
4
years of professional experience
Work History
Recreational Associate
Wapato Point Resort
- Maintained inventory of supplies and equipment with established sign-out procedures.
- Trained staff members on conducting events and following safety procedures.
- Registered participants and answered specific event inquiries.
- Provided clear instruction to activity and program participants to deliver fun and maintain safety.
- Worked with computers and mastered IQ-ware and excel spreadsheets
- Aided customers seeking recreational activities such as kayaks, putt-putt, paddleboards, etc.
Babysitter
Self Employed Services
12.2019 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Administered medications, following strict instructions from parents and medical labels.
- Taught children basic life skills, manners and personal hygiene.
- Transported children to and from activities using personal or family vehicle.
Barista/Cashier
Lake Chelan Artsian Bakery
06.2023 - 09.2023
- Greeted customers entering the bakery and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped management keep adequate supply on hand by notifying of shortages.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Learned duties for various positions and provided backup at key times.
- Upsold additional bakery goods to customers, increasing revenue.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Laundry Worker
The Lookout
05.2023 - 09.2023
- Collected soiled linens and clothing and pretreated stains.
- Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
- Maintained safety practices at all times to protect personnel and laundry loads.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
- Kept track of customer laundry items by properly sorting, identifying and storing clothing.
- Performed routine maintenance and cleaning of machines for adherence to sanitary regulations.
Cashier/Server
Western Washington University Panda Express
11.2022 - 06.2023
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to help.
- Inspected dishes and utensils for cleanliness.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Served food promptly with focused attention to customer needs.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Education
No Degree - Psychology
Western Washington University
Bellingham, WA06.2026
High School Diploma -
Manson High School
Manson, WA06.2022
Skills
- Program Support
- Workplace Safety
- Data Entry
- Cash Handling
- Coffee Expertise
- Menu Memorization
- Activity Planning
- Behavior Monitoring
- Safe Food Handling
- Guest Engagement
- Supply Restocking
- Suggestive Selling
Languages
Spanish
Native or Bilingual
Timeline
Barista/Cashier
Lake Chelan Artsian Bakery
06.2023 - 09.2023
Laundry Worker
The Lookout
05.2023 - 09.2023
Cashier/Server
Western Washington University Panda Express
11.2022 - 06.2023
Babysitter
Self Employed Services
12.2019 - Current
Recreational Associate
Wapato Point Resort
No Degree - Psychology
Western Washington University
High School Diploma -
Manson High School
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