Giovanni Chavarin-Godinez

• Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers
• Follow company policies and procedures to ensure the safety of all associates and customers
• Assist with product launch changes according to company SOP
• Provide a Great Customer Experience
• Process transactions quickly and accurately reducing the customers wait time
• Positively resolve customer service-related issues as they arise and determine resolution or escalate further - communicate all issues and resolutions to Store Management
• Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate

Created a welcoming and enjoyable environment for members and guests.

Ensured gym cleanliness, friendliness, and maintenance.

*Ensuring members receive a friendly greeting

*Maintaining name relationships with members and serving as a resource for their questions or concerns

*Resolving member concerns as they arise and when needed

*Being present on the club floor and locker rooms, helping keep a clean and safe environment

*Offering tours, discussing amenities and answering membership questions

*Retail Merchandising and Other In-Club Promotions

*Maintaining a proficient knowledge base of current retail products

*Encouraging members to refer guests to try the club

*Offering in-club promotions including Personal Training, Add-On Memberships, etc

*Frequently required to lift and/or move up to 45 lbs

*While performing the duties of this job, regularly exposed to moving mechanical parts

*Load and unload Express packages from air freight containers to and from semi-trucks in a widely dispersed area.

* Sorting, scanning and movement of small packages within the warehouse.

*Build up / Breakdown package containers ready for outbound/inbound flights

*Operate air freight handling equipment such as pallet jacks and push carts

*Weighing, labeling, or make/break-down of push carts or air freight containers

*Check air express containers for proper piece count, weight, dimensions and documents as appropriate per air safety and security guidelines

*Report to position on time, as scheduled, including mandatory overtime requirements, varying shifts, weekends, and holidays

*Successfully complete required computer based and on the job trainings

*Adhere to company policies, procedures, and performance standards

*Perform all functions in accordance with safety procedures and policies