Giovanni Contreras
Carhartt
Reading,PA
5
years of professional experience
Outgoing Individual with experience in the Retail Industry. I am currently attending classes for Pharmacy Technician at RACC.This program is in partnership with the Reading Hospital. I am hoping to secure a Pharmacy Technician job in the retail space to further capitalize on my knowledge and become more experienced in the field.
Work History
Sales Associate
2 Years 11 Months- Enhanced customer satisfaction through effective communication and product knowledge.
- Managed inventory levels, ensuring product availability and organization on sales floor.
- Trained new staff on sales techniques and customer service best practices.
- Led team in achieving monthly sales targets through strategic upselling initiatives.
Front Desk Associate
2 Years 4 Months- Greeted and assisted members, ensuring excellent customer service and a welcoming atmosphere.
- Managed member check-ins efficiently, utilizing gym management software to streamline operations.
- Addressed member inquiries and resolved issues promptly to enhance overall satisfaction.
- Maintained cleanliness and organization of front desk area, promoting a professional environment.
Education
High School Diploma
Skills
Problem-solving skills
Professional demeanor
Excellent people skills
Exceptional customer service
Outgoing personality
Timeline
Sales Associate
Carhartt
07.2023 - CurrentRead More
Front Desk Associate
Planet Fitness
03.2021 - 07.2023Read More
Wilson
High School Diploma
Read More