Giovanni Dare
Server/Bartender
Las Vegas,NV
Summary
Motivated server/bartender with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Flexible Server Shift Leader equally comfortable going hands-on in busy dining rooms or managing dozens of wait staff personnel and associated logistics. Thrives in high-volume environments. Passionate about providing positive experiences for customers and employees alike. Diligent and fun server/bartender. Highly organized and personable with experience providing exceptional customer service in establishments ranging from high volume restaurants to nightlife.
Overview
3
3
years of post-secondary education
14
14
years of professional experience
Work History
Bayhost/Server Shift Leader
TopGolf
Las Vegas, NV
03.2016 - Current
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Increased sales significantly by upselling higher-end products to customers.
- Trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.
Server
Mon Ami Gabi
Las Vegas, NV
08.2019 - 04.2020
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Bartender
Hooters Casino Hotel Las Vegas
Las Vegas, Nevada
05.2015 - 07.2016
- Crafted special drink and cocktail menu items for seasonal offerings.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed strict recipes and drink measurements to minimize product used.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Set up glassware, liquor and other necessary supplies for special events.
- Served high customer volumes during special events, nights and weekends.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Explained daily specials and beverage promotions to exceed daily sales goals.
Server
Hecho En Vegas (MGM)
Las Vegas, Nevada
10.2015 - 04.2016
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Cultivated warm relationships with regular customers.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Asked customers for feedback, solved problems and filled drinks throughout meal.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Server
Le Burger Brasserie (Paris)
Las Vegas, Nevada
07.2012 - 05.2015
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Bartender
Blue Martini
Las Vegas, Nevada
08.2010 - 07.2012
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed strict recipes and drink measurements to minimize product used.
- Set up glassware, liquor and other necessary supplies for special events.
- Served high customer volumes during special events, nights and weekends.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Education
High School Diploma -
Beatty High School
Beatty, NV 08.2005 - 06.2008
Skills
Accurate money handling
Upselling techniques
Food safety
Customer relationship management
Bar terminology
Daily specials memorization
Menu presentation
Wine service
High-volume dining
Tableside Service
Pre-shift walk-through
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
I've failed over and over and over again in my life and that is why I succeed.
Michael Jordan
Timeline
Server
Mon Ami Gabi
08.2019 - 04.2020
Bayhost/Server Shift Leader
TopGolf
03.2016 - Current
Server
Hecho En Vegas (MGM)
10.2015 - 04.2016
Bartender
Hooters Casino Hotel Las Vegas
05.2015 - 07.2016
Server
Le Burger Brasserie (Paris)
07.2012 - 05.2015
Bartender
Blue Martini
08.2010 - 07.2012
High School Diploma -
Beatty High School
08.2005 - 06.2008