Giovanni De La Cruz
Summary
- To provide a better environment for those around while helping those in need of assistance.
- Skilled at communicating with customers and making them feel welcomed
- Work well as part of a cohesive team
- Proficient with Microsoft Word and Microsoft Office
- Fluent in English and Spanish
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Sales Associate
AT&T
San Rafael
11.2025 - Current
- Assisted customers with product selection and service inquiries.
- Managed inventory levels and organized merchandise displays.
- Processed customer transactions using point-of-sale systems.
- Trained new staff on sales techniques and customer engagement.
- Maintained knowledge of promotions and new product launches.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
Delivery Driver
Amazon Delivery
10.2022 - Current
- Prioritized customer satisfaction
- Loaded and Unloaded packages onto vehicle
- Drove safely with all typed of weather conditions
- Navigated with use of GPS on different routes in timely manner
Sales Associate
Metro by T-Mobile
07.2021 - 07.2022
- Engaged with a variety of customers always concluding with great solutions
- Provided customers with current promotions, including Affordable Connectivity Program
- Retrieved knowledge on items sold in store to better inform customers
- Worked well as a team member to reach store goals and customer satisfaction
Patrol Officer
Patrol Solutions
San Francisco
02.2021 - 07.2021
- Patrolled designated areas within radius of property
- Greeted and Identified persons entering the property
- Observed and Protected while maintaining safety of residents
Pick & Ship
Good Eggs
Oakland
06.2020 - 12.2020
- Easily managed under fast pace throughout a whole warehouse
- Maintained areas organized while multitasking with multiple orders
- Cautious of items and their placements while keeping temperatures in mind
- Organized and divided each order by weight and departure time
- Ensured each item was in the correct route
- Placed orders in designated rack areas where it would be safe for others during ship out
Education
Laney College
Oakland, CA04-2026
Skills
- Customer service
- Inventory management
- Product knowledge
- Sales techniques
- Time management
- Sales training
- Hospitality and accommodation
- Multi-tasking strength
- Calm demeanor
Timeline
Sales Associate
AT&T
11.2025 - Current
Delivery Driver
Amazon Delivery
10.2022 - Current
Sales Associate
Metro by T-Mobile
07.2021 - 07.2022
Patrol Officer
Patrol Solutions
02.2021 - 07.2021
Pick & Ship
Good Eggs
06.2020 - 12.2020
Laney College