Summary
Overview
Work History
Education
Skills
Certification
Education and Training
Willing To Relocate
Timeline

Giovanni Duran

Gilbert,USA

Summary

Skilled team lead with experience in performance monitoring and team communication, currently enrolled in a trade school for HVAC. Holds an EPA Universal Certification and NATEX RTW Certification, demonstrating readiness for hands-on maintenance roles. Proven leadership abilities and strong communication skills, eager to apply knowledge in the maintenance technician field.

Overview

3
3

Certifications

Work History

Team Lead

Thai Chili 2Go
Gilbert, USA
03.2024 - 01.2025
  • Monitored team performance and provided regular feedback to drive continuous improvement
  • Served as a liaison between upper management and the team, effectively communicating goals, objectives, and expectations
  • Resolved escalated customer complaints or queries promptly and efficiently.

Cashier/Sales Associate

Fry's Food Stores
Gilbert, USA
12.2022 - 12.2023
  • Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns, often acquiring and maintaining a constant flow of reoccurring customers.
  • Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
  • Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed, and was later deemed the best in store for checkout speed.

Education

High school diploma -

Camille Casteel High School
05.2024

HVAC

RSI
  • I have received the top tech award for being top of my class in phase 5: Introduction to refrigeration.
  • I also tutor many of my classmates in class, and show an advanced understanding of electricity and HVACR systems.

Skills

  • Sales
  • Communication skills
  • Customer service
  • Leadership
  • Supervising experience
  • Electrical troubleshooting
  • Safety compliance
  • Problem solving
  • Coaching
  • Basic landscaping

Certification

  • EPA Universal Certification, 03/01/25, Present, Certified in the handling of refrigerants in high pressure, low pressure, and small systems.
  • Low GWP Refrigerant Safety: Flammable & Mildly Flammable Refrigerants, 02/01/25, Present
  • Driver's License, Valid driver's license.
  • NATEX RTW Certification, 03/01/25, 03/31/30, The Ready to Work (RTW) Certification shows I have an understanding of HVAC systems and basic electrical, showing that I am ready to work in field and advance my skillset even further.

Education and Training

I underwent 6 months of trade school at RSI for HVAC/R training.

Willing To Relocate

  • Flagstaff, AZ
  • Tucson, AZ

Timeline

Team Lead - Thai Chili 2Go
03.2024 - 01.2025
Cashier/Sales Associate - Fry's Food Stores
12.2022 - 12.2023
Camille Casteel High School - High school diploma,
RSI - , HVAC

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