Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
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Giovanni  Jaramillo

Giovanni Jaramillo

McAllen

Summary

Reliable Barista quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

2
2
years of professional experience

Work History

Barista/Cashier

THANKS-A-LATTE
LaGrulla
09.2024 - 11.2024
  • Stocked shelves with ingredients necessary for coffee drink preparation.
  • Followed safety protocols while operating grinders and espresso machines.
  • Placed orders with suppliers for daily operational products.
  • Monitored inventory levels, restocking supplies as needed.
  • Trained new baristas on food handling safety standards and company procedures.
  • Prepared baked goods such as muffins and cookies while maintaining quality standards.
  • Developed unique recipes for signature coffees and blended drinks.
  • Greeted customers, took orders, and provided information on store policies.

Barista

Dutch Bros
McAllen
02.2024 - 04.2024
  • Maintained up-to-date sales transaction records using point-of-sale systems.
  • Monitored inventory levels and restocked supplies as needed.
  • Operated cash registers, ensuring accurate transaction processing.
  • Prepared specialty coffee drinks, adhering to specific recipes and presentation standards.
  • Provided exceptional customer service by responding promptly to inquiries and taking orders.
  • Ensured compliance with health regulations through proper sanitation practices.
  • Collaborated with team members to achieve efficient workflows during peak hours.
  • Utilized upselling techniques to increase average order value and enhance customer experience.

Canvasser

Jadas Home Improvements
McAllen
09.2023 - 11.2023
  • Coordinated daily campaign operations with field organizers and staff members.
  • Identified target canvassing areas using demographic data analysis.
  • Conducted door-to-door outreach in assigned neighborhoods to gather signatures and register voters.
  • Created promotional materials, including brochures and flyers, for canvassing initiatives.
  • Attended community meetings to address local issues pertinent to the campaign.
  • Provided detailed daily activity reports to campaign managers for performance tracking.
  • Developed and maintained a database of new leads, updating contact information continuously.
  • Engaged potential donors through phone calls and in-person solicitations for campaign contributions.

Sandwich Artist

SUBWAY®Restaurants
Mission
07.2023 - 09.2023
  • Prepared food items including sandwiches, salads, soups, and beverages per customer orders.
  • Operated cash registers to process payments accurately and efficiently.
  • Maintained cleanliness of work area, ensuring compliance with health and safety standards.
  • Trained new staff on sandwich preparation techniques and customer service protocols.
  • Inspected equipment routinely for functionality and sanitation adherence.
  • Upsold additional menu items to enhance store profitability.
  • Verified food quality and freshness prior to serving customers.
  • Communicated effectively with customers regarding menu options and special dietary needs.

Lifeguard

Quinta Las 4 Lunas Waterpark
Mission
03.2023 - 05.2023
  • Prepared detailed incident reports following accidents and other incidents.
  • Maintained constant surveillance of swimmers, ensuring safety at all times.
  • Responded swiftly to medical emergencies in the pool area.
  • Inspected rescue tubes and buoys regularly for operational readiness.
  • Conducted daily maintenance, testing, and adjusting chemical levels in the pool.
  • Instructed patrons on proper use of diving boards, slides, and ladders.
  • Patrolled beach areas on foot to monitor activities and offer assistance.
  • Communicated effectively with supervisors regarding issues encountered during shifts.

Education

GED -

South Texas College
McAllen, TX

Skills

  • Customer service
  • Food safety compliance
  • Point-of-sale operation
  • Inventory management
  • Sales transaction processing
  • Team collaboration
  • Quality control
  • Speedy and efficient
  • Hospitality service expertise
  • Coffee machinery
  • Team leadership

Affiliations

Fitness is a key part of my lifestyle, and I dedicate about two hours at the gym to stay active and maintain my health. On certain days I switch things up by playing tennis with friends, which not only keeps me physically engaged but also gives me a chance to socialize. Whether it's working out or spending time with others I enjoy staying active and making the most of each day.

Languages

English
Native/ Bilingual
Spanish
Professional

Timeline

Barista/Cashier

THANKS-A-LATTE
09.2024 - 11.2024

Barista

Dutch Bros
02.2024 - 04.2024

Canvasser

Jadas Home Improvements
09.2023 - 11.2023

Sandwich Artist

SUBWAY®Restaurants
07.2023 - 09.2023

Lifeguard

Quinta Las 4 Lunas Waterpark
03.2023 - 05.2023

GED -

South Texas College