GIOVANNI K. MAKEKAU

• Enforce federal security regulations by screening passengers, baggage, and cargo at a high-traffic international airport, ensuring the safety of air travel and preventing illegal activity such as human trafficking and contraband smuggling.
• Conduct security screenings with X-ray machines, metal detectors, and body scanners, identifying prohibited items and responding to security breaches.
• Implement crisis management procedures, de-escalating potential threats, and coordinating with law enforcement agencies to mitigate security risks.
• Maintain situational awareness to identify suspicious behavior, ensuring the prevention of threats that could impact national security.
• Collaborate with local, state, and federal law enforcement agencies (including Customs and Border Protection) to share intelligence and support broader security efforts.
• Apply strong communication and conflict resolution skills in customer-facing roles, ensuring compliance with federal regulations while maintaining public safety.

• Conducted intelligence analysis to support mission planning and battlefield sustainment, including route and threat analysis, civil considerations, and producing intelligence products to advise Army commanders on threat mitigation strategies.
• Evaluated, processed, and disseminated intelligence reports on potential threats, including drug trafficking, terrorism, and border security concerns.
• Acted as the sole intelligence personnel at the Forward/Alternate Command Post, conducting all intelligence field operations and serving as the Security Manager for the command post.
• Utilized classified systems and databases to track high-value individuals and analyze criminal activity patterns.
• Provided subject matter expertise in intelligence operations, ensuring timely and actionable intelligence products were disseminated to key stakeholders.
• Coordinated and briefed the Base Defense Officer in Charge (including all BD personnel) to ensure all relevant intelligence was shared to enhance operational security and awareness.
• Trained military and law enforcement personnel in intelligence gathering, operational security, and risk assessment procedures.
• Collaborated with US CENTCOM, US State Department, Embassy Personnel, local law enforcement (including host-nation), host-nation military, Counter-Intelligence entities, other service branches (Navy, Air Force), and DoD contractors to ensure intelligence continuity and operational success.
• Led intelligence efforts in support of Operations Spartan Shield and Inherent Resolve under the Global War on Terrorism, receiving recognition for outstanding production and coordination.

- Managed daily store operations, overseeing quality control, customer service, and team performance.

- Ensured compliance with corporate policies and health regulations, maintaining a high standard of safety and efficiency.

- Developed leadership and conflict resolution skills through training and supervising new employees.

• Communicated with customers and team members regarding orders, comments, and complaints
• Monitored and ordered supplies or food items, and restocked as necessary to maintain inventory
• Provided and incorporated a new training system for new team members and management on how to prepare food items according to the rules and regulations of the establishment and food safety
• Supervised and trained staff to improve operational efficiency and customer satisfaction.
• Maintained compliance with corporate procedures and food safety regulations.