Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Giseila Laboy

Fitchburg,MA

Summary

Dynamic Pharmacy Technician with proven expertise at CVS Pharmacy in optimizing workflow and enhancing productivity. Skilled in medication dispensing and insurance verification, while maintaining strict adherence to HIPAA regulations. Recognized for exceptional problem-solving abilities and fostering team collaboration to ensure a high standard of patient care and operational efficiency.

Pharmacy professional with focus on accuracy and patient care. Adept at medication preparation and inventory management, contributing to efficient pharmacy operations. Strong emphasis on team collaboration and adaptability to changing demands, ensuring reliable and flexible support.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

CVS Pharmacy
09.2015 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Patient-focused communication- Effectively interact with diverse patient population to help explain medication instructions and answer questions.
  • Efficient Service in High-Volume Settings-Balance speed and accuracy during peak hours, ensuring each customer feels heard and cared for without compromising on service quality or safety.
  • Collaboration with Pharmacists- Work closely with pharmacists to ensure prescriptions are accurate and ready for pick-up.

Education

Associate of Arts - Massage Therapy

Salter College
West Boylston
05-2009

Skills

  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Workflow optimization
  • Medication dispensing
  • Prescription filling
  • Insurance verification
  • Processing payments

Certification

  • CPhT - Certified Pharmacy Technician
  • Certified Immunizer
  • Certified Aid/CPR/AED

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Pharmacy Technician

CVS Pharmacy
09.2015 - Current

Associate of Arts - Massage Therapy

Salter College

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Giseila Laboy