Gisela Pomales
Orlando,FL
Summary
Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Overview
18
18
years of professional experience
Work History
Medical Assistant/Referral & Schedule Coordinator Procedure
Rehabilitation & Pain Medicine
Orlando, FL
09.2008 - 11.2024
- Rehabilitation & Pain Medicine 12/08/2006-still working
- Externship 10/16-12/08/06, hired on 12/08/2016
- Responsible taking care of messages from patient, medication refills and prior authorization
- Customer service
- Working on getting prior authorization for medication on health insurance and workers compensation
- Managing the clinic area making sure the clinic is operating up to standard
- Ordering inventory as medication, medical and urine lab supply
- Monitoring patient medication intake through PDMP and urine drug screening
- Answering phone call, scheduling appointment and procedure
- Handling in- house pharmacy
- Bilingual
- Front-back office
- Medical record
- Maintain chart & update
- Supervisor (2018-2022)
- Medication prior authorization
- Fill out prior authorization forms
- Covermymeds
- Scheduling injection and procedure/Receiving referral from physician
- Verifying payment, diagnosis code and obtaining Prior authorization for outpatient procedure
- Faxing authorization and procedure information to surgery center
- Informing patient what is require due to the procedure /prepping the patient
- Bilingual (speak Spanish)
- Supervising the clinic
- ICD-10 & CPT codes
- Insurance authorization
- Bilingual
- Microsoft Excel, Power Point and Word
- Verify insurance
- Manage appointments
Medical Receptionist
Rehabilitation & Pain Medicine
Orlando, FL
12.2006 - 09.2008
- Check in-out patient schedule patients
- Verifying insurance/collecting co-pay
- Customer service
- Medical record breaking down charts, scanning and faxing
- Bilingual
Education
AS Degree - Medical Assistant
Florida Metropolitan University
Orlando, FL12.2006
High School Diploma -
Evans High School
Orlando, FL05.1993
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Clinical documentation
- Insurance verification
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant/Referral & Schedule Coordinator Procedure
Rehabilitation & Pain Medicine
09.2008 - 11.2024
Medical Receptionist
Rehabilitation & Pain Medicine
12.2006 - 09.2008
AS Degree - Medical Assistant
Florida Metropolitan University
High School Diploma -
Evans High School