Gisela Sanchez
Fair Oaks,CA
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
6
6
years of professional experience
Work History
Office Manager
Nor-Cal Metal Products
05.2024 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
Project Manager
Custom Bilt Metals
11.2021 - 05.2024
- Delivered management support to office staff, promoting excellence in office operations
- Created and updated schedules and files to maintain document compliance
- Responded to inquiries from callers seeking information
- Updated spreadsheets and databases to track, analyze and report on performance and sales data
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Managed accounts payable and receivable to gain better sense of overall financial stability and liquidity
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Provided detailed project status updates to stakeholders and executive management.
- Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
Donor Outreach
Vitalant
11.2019 - 03.2020
- Collected and analyzed data to identify community needs before implementing programs to multiple audiences across state
- Developed and maintained mutually beneficial relationships with agencies and organizations across state
- Assisted with development of outreach strategies and marketing tools to reach priority audiences
- Collaborated with program teams, community organizations, peers and volunteers in execution of events and activities
- Evaluated consumer preferences and behaviors, combined with market trends and historical data, to adjust and enhance campaigns.
Sales Representative (Team Lead/Manager)
Metro By T-Mobile
03.2018 - 10.2019
- Monitored sales team performance and provided constructive feedback
- Provided exceptional customer service to foster client loyalty and satisfaction
- Negotiated contracts and sales terms with new and existing clients
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training
- Reported sales data to upper management for review
- Led sales team to exceed quarterly sales goals.
Education
High School Diploma -
Grant Union High School
Sacramento, CA05.2017
Skills
- Always willing to be flexible when needed
- Inventory Control
- Customer Service
- Office Management
- Spreadsheet development
- Billing and Invoicing
- Office administration/Management
- Purchase orders organization
- English/Spanish fluently
Personal Information
Title: Office Admin
Languages
Spanish
Native or Bilingual
Timeline
Office Manager
Nor-Cal Metal Products
05.2024 - Current
Project Manager
Custom Bilt Metals
11.2021 - 05.2024
Donor Outreach
Vitalant
11.2019 - 03.2020
Sales Representative (Team Lead/Manager)
Metro By T-Mobile
03.2018 - 10.2019
High School Diploma -
Grant Union High School
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