Giselle Arellano
Carthage,TX
Summary
Dynamic and dedicated professional with experience as a Restaurant Hostess at Cracker Barrel Old Country Store. Expert in customer service and conflict resolution, I excelled in managing high-pressure situations while ensuring a welcoming atmosphere. My strong multitasking abilities and commitment to cleanliness enhanced guest relations and contributed to a memorable dining experience.
Overview
1
1
year of professional experience
Work History
Restaurant Hostess
Cracker Barrel Old Country Store
06.2025 - Current
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Provided menu information and answered guest inquiries with professionalism.
- Collaborated with servers and kitchen staff to enhance service delivery.
- Maintained cleanliness of front-of-house areas, adhering to safety standards.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
Education
High School Diploma -
Carthage High School
Carthage, TX05.2026
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Active learning
- Cleanliness and hygiene
- Conflict resolution
- Relationship building
- Guest relations
- Memory retention
- Dining room management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Restaurant Hostess
Cracker Barrel Old Country Store
06.2025 - Current
High School Diploma -
Carthage High School