Giselle DoCarmo
Rahway
Summary
Dynamic server with a strong work ethic and exceptional customer service skills, honed at Moaaz Mediterranean Grill. Successfully managed high-volume periods while maintaining guest rapport and accuracy in cash handling. Recognized for cultivating lasting relationships with customers, and contributing to repeat business and the restaurant's esteemed reputation for hosting special events.
Offering friendly and professional demeanor, ready to learn and excel in a dynamic new environment. Brings understanding of effective time management skills and guest interaction, coupled with the ability to quickly adapt to new tasks. Ready to use and develop communication and customer service skills to contribute to a positive atmosphere and ensure customer satisfaction.
Overview
2
2
years of professional experience
Work History
Server
Moaaz Mediterranean Grill
12.2022 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Assisted in planning and execution of special events, contributing to restaurant's reputation for hosting.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
Education
Bachelor of Arts - Psychology
Penn State University
State College, PA05-2028
High School Diploma -
Rahway Highschool
Rahway, NJ06-2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Customer service
Timeline
Server
Moaaz Mediterranean Grill
12.2022 - 08.2024
Bachelor of Arts - Psychology
Penn State University
High School Diploma -
Rahway Highschool
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