Giselle Escobar Berrios

• Currently handle 300+ accounts.
• Successfully contact and collect on customer accounts and past due invoices based on Net terms
• Follow up on overdue payments and payment plans from clients to establish good cash flow.
• Client account reconciliation, including collections calls and emails, documenting, and working with clients on any past due invoices
• Assist in adjustments (within eligible guidelines), including misapplied payments, overpayments, customer reconciliations, etc
• Process credit memos/ cash application
• Generate monthly accounts receivable reports to submit developments for management review.
• Prepare and send invoices to customers, process payments, and document account updates.

• Contact customers for payment; demonstrate a high-level of judgement in collecting - balance the need to collect and secure with sales goals and relationships
• Negotiate and secure arrangements for payment with delinquent accounts within limits of authority
• Process payments including check, ACH and credit card transactions
• Initiate Notice to Owner (NTO) and lien documents as necessary; monitor and maintain Lien/Bond rights, properly execute lien waivers and file Lien/Bond Claims as necessary
• Prepare and send statements, invoices (maintain High Radius/Oracle distribution records as required)

• Review and respond to billing and receivables.
• Research and process accounting transactions related to internal or external customer requests.
• Process accounting transactions on financial subsidiary systems and the general ledger.
• Provide information and prepare adjusting entries as needed.
• Communicate discrepancies to policy owners, administrators, field force and internal contacts.
• Daily processing of incoming wires, providing backup to other areas as needed on wire payments.
• Build and maintain effective working relationships with policy owners, list bill administrators, brokers, Master General Agents, field force, and home office staff.
• Process and manage stale dated checks and premium waivers as directed.
• Scan, document and image completed batches and billing changes.

Accounts Receivable

• Handled day-to-day accounting processes to drive financial accuracy.
• Recorded deposits, reconciled monthly bank accounts and tracked expenses.
• Assist with distribution of internal and external mail related to cash receipts
• Open, Scan & Input all incoming checks before distribution to other departments
• Apply/post daily cash receipts and balance reports
• Resolved payment reconciliations and other AR accounting issues
• Prepare and enter monthly and routine journal entries/ GL
• Assists with month-end close and run monthly reports as required/ bank recons
• Recorded and balanced all cash transactions
• Maintain cash balances daily & reconcile bank accounts monthly

Accounts Payable

• Input financial data and produced reports using EAS.
• Review & process high volume invoices from different direct bill, vendors, agents
• Manage the accounts payable process including check generation
• Process checks to be signed and sent to vendor, mortgage company, claim checks, insured etc
• Maintain and follow up for any past due payments
• Reconciled company bank, credit card and line of credit accounts, investigating and resolving discrepancies to keep accounts audit-ready.