Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Giselle Galeno Moran

Poulsbo,WA

Summary

Dynamic team leader and bilingual communicator with a proven track record of enhancing customer loyalty at Aceitunos. Expert in cash handling and creating strong customer relationships, demonstrated through meticulous financial accuracy and a commitment to exceptional service. Skilled in mentoring teams to exceed performance goals, showcasing flexibility and a strong work ethic.

Overview

3
3
years of professional experience

Work History

Cashier Team Lead

Aceitunos
Poulsbo, WA
10.2022 - Current
  • Increased customer loyalty.
  • Assisted customers by answering questions and fulfilling requests.
  • Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
  • Worked extra shifts and covered for call-in employees.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Developed strong relationships with repeat customers through friendly service interactions.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Organized and detail-oriented with a strong work ethic.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.

Cashier

Cake Studio
Poulsbo, WA
07.2021 - 10.2022
  • Increased customer loyalty.
  • Assisted customers by answering questions and fulfilling requests.
  • Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
  • Worked extra shifts and covered for call-in employees.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Developed strong relationships with repeat customers through friendly service interactions.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Organized and detail-oriented with a strong work ethic.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.

Education

High School Diploma -

North Kitsap High School
Poulsbo, WA

Skills

  • Customer Service
  • Bilingual
  • Team Leadership
  • Cash Handling
  • Punctual and Reliable
  • Flexible Schedule
  • Store Opening and Closing

Languages

Spanish

Timeline

Cashier Team Lead

Aceitunos
10.2022 - Current

Cashier

Cake Studio
07.2021 - 10.2022

High School Diploma -

North Kitsap High School
Giselle Galeno Moran