
Certified Pharmacy Technician with experience in remote patient support, medication adherence programs, insurance coordination, prescription processing, and high-volume healthcare call center operations. Skilled in managing 80–100+ patient interactions daily while maintaining HIPAA compliance and exceptional customer service.
Remote Pharmacy Operations
Medication Adherence
Patient Outreach
Insurance Verification
Prior Authorization Support
Prescription Processing
Provider Communication
HIPAA Compliance
Call Center Support
EMR/EHR Documentation
Bilingual English/Spanish