Summary
Overview
Work History
Education
Skills
References
Timeline
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GISELLE GONZALEZ

HOUSTON,TX

Summary

Self-motivated bilingual Insurance Verification Specialist/Front Desk proudly offering over 5 years' experience building an understanding of medical terminology while tracking patient coverage. A poised professional with benefits explanation and administration expertise. Offering time management and interpersonal skills.

Overview

7
7
years of professional experience

Work History

Insurance Verification Specialist/Front Desk Receptionist

Memorial Women's Specialists
HOUSTON, TX
05.2019 - Current
  • Scanned documents into the practice's EMR system as needed.
  • Responded promptly to customer inquiries regarding their benefits and eligibility status.
  • Greeted patients and visitors in a friendly and professional manner.
  • Assisted with scheduling appointments, verifying insurance coverage, collecting co-payments, and updating patient information in the electronic medical records system.
  • Answered incoming calls promptly, efficiently processed callers' inquiries, and transferred calls to appropriate personnel when necessary.

Medical Assistant

Long Point Medical Clinic
Houston, TX
10.2017 - 05.2019
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Administered injections, medications and treatments as directed by the physician.
  • Prepared laboratory specimens for analysis and organized lab results for review by the physician.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.

Education

CERTIFIED MEDICAL ASSISTANT -

Pima Medical Institute
Houston, TX
08-2017

High School Diploma -

Spring Woods High School
Houston, TX
06-2016

Skills

  • Insurance terminology
  • Insurance Coverage Verification
  • Patient Scheduling
  • HIPAA Compliance
  • Proficient in ECW
  • Team Collaboration
  • Front Desk Operations
  • Medical Terminology

References

References available upon request.

Timeline

Insurance Verification Specialist/Front Desk Receptionist

Memorial Women's Specialists
05.2019 - Current

Medical Assistant

Long Point Medical Clinic
10.2017 - 05.2019

CERTIFIED MEDICAL ASSISTANT -

Pima Medical Institute

High School Diploma -

Spring Woods High School
GISELLE GONZALEZ