Self-motivated bilingual Insurance Verification Specialist/Front Desk proudly offering over 5 years' experience building an understanding of medical terminology while tracking patient coverage. A poised professional with benefits explanation and administration expertise. Offering time management and interpersonal skills.
Scanned documents into the practice's EMR system as needed.
Responded promptly to customer inquiries regarding their benefits and eligibility status.
Greeted patients and visitors in a friendly and professional manner.
Assisted with scheduling appointments, verifying insurance coverage, collecting co-payments, and updating patient information in the electronic medical records system.
Answered incoming calls promptly, efficiently processed callers' inquiries, and transferred calls to appropriate personnel when necessary.
Medical Assistant
Long Point Medical Clinic
Houston, TX
10.2017 - 05.2019
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Administered injections, medications and treatments as directed by the physician.
Prepared laboratory specimens for analysis and organized lab results for review by the physician.
Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.