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Hello, my name is Hailey Lopez & at the time you’re reading this I’m currently 23years old, & living in on the outside of Pleasanton Texas (zip:78064) I graduated from the PISD’s School of Choice in the class of 2020, I do understand that my work experience appears to be quite erratic at first glance, but I’d to clarify that on paper I have only had a little over 1 year or so’s worth of documented experience with in the food service/ hospitality field, but outside of the extremely limited documented taxed employment recognized by the government. I have also had I’ve had pleanty of undocumented work experience from working as an “ volunteer/occasional unofficial employee” helping out at a former family friend’s “mom n’ pop” style diner as an occasional/temporary helping hand for “The Frosty” as food runner, bussing, janitorial, restocking, assisting servers, & over all just helping out however I could while I was visiting family out of town. I have a strong sense of pride in my work ethic, & my responsibility, to provide adequate care & time to provide the best possible experience to any, & every guest I serve.

  I have a large array of varying levels of knowledge & experience in the application of useful skills across multiple job professions.
  I am confident in my abilities to produce excellency of high quality results, & effective problem resolutions with quick adaptability, attention to detail, & efficiency in a timely manner.
  I am confident in my capabilities to provide quality costumer service, & guest hospitality with my skills in communication, problem resolution, quality assurance, attention to detail, with the upmost dedication,& care to producing a smooth workflow, & optimal service delivery.


 Dynamic hospitality professional with extensive experience at excelling in guest relations and reservation management. Proven ability to enhance dining experiences through exceptional communication and effective multitasking. Recognized for optimizing table turnover and fostering a welcoming atmosphere, driving repeat business and customer loyalty. Hospitality professional, prepared to enhance guest experiences and streamline front-of-house operations. Proven ability to lead team in delivering high-quality service and creating welcoming environment. Reliable and adaptable, skilled in conflict resolution and team coordination. 

Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service. Experience with people with special needs and children, offering special aid to those who request.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.

 Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere. Energetic with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. 

Giselle Phillips

Work History

Restaurant Hostess

Education

Bachelor of Science - Legal Studies

Associate of Science - Law, Public Policy, And Society

Skills

Timeline

Restaurant Hostess

University of La Verne

Mt. San Jacinto College

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