Giselle Torres
Gainesville,GA
Summary
Dynamic and detail-oriented professional with experience as a Front Desk Receptionist at Gastronenterology Associates and MRI Imaging Center, experience in EHR and Allscripts software. Excelled in customer service and time management, significantly enhancing office efficiency and patient satisfaction. Proven track record in improving workflow and enforcing HIPAA compliance, leveraging Microsoft Office proficiency and exceptional multitasking abilities.
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist
Gastronenterology Associates
Gainesville, GA
01.2024 - Current
- Ability to manage data with EHR technology.
- Proficient in utilizing Allscripts software systems.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Organized, arranged, and verified appointments.
- Experienced in Verifying insurances
- Prepared patient recall list.
- Prepared instructions for patient procedures.
- HealthE connections software
- Enforced HIPAA compliance across company workflows.
Front Desk Receptionist
MRI Imaging Center
01.2021 - 10.2023
- Scheduled, coordinated and confirmed appointments and meetings.
- Collected room deposits, fees, and payments.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Applied medical terminology knowledge to ensure communication accuracy.
- Oversaw organization of medical documents.
- Organized employee lunch schedules.
- Directed day-to-day operations ensuring milestones were achieved.
- Mentored colleagues to ensure seamless integration into workflows.
In-Home Nanny
Nanny Services
Gainesville, GA
05.2018 - 05.2020
- Boosted language development through reading aloud, storytelling, and engaging conversations with the children.
- Enhanced children''s emotional well-being by providing consistent and nurturing care.
- Supported families by managing household tasks such as laundry, light cleaning, and errand running.
- Fostered a safe and stimulating environment for the children, implementing age-appropriate activities.
- Maintained open communication with parents to discuss progress, challenges, and goals for the children.
- Encouraged creativity through arts and crafts projects fostering fine motor skill development.
- Played games, worked on puzzles, and read books to young children.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Taught children everyday skills and language.
- Involved children in caring for household pets and chores.
Education
Johnson High School
Oakwood, GA05.2018
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Cross-cultural communication
- Note-taking techniques
- Sight translation
- Stress management
- Multitasking Abilities
- Microsoft office
Languages
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist
Gastronenterology Associates
01.2024 - Current
Front Desk Receptionist
MRI Imaging Center
01.2021 - 10.2023
In-Home Nanny
Nanny Services
05.2018 - 05.2020
Johnson High School