Gissel Sierra
Hidalgo,TX
Summary
Proven leader in sales and team development, adept at driving revenue generation and performance management. At Express Clothing, I spearheaded merchandise strategies and associate coaching, significantly enhancing customer engagement and sales outcomes. Expert in sales program creation and possessing strong verbal communication skills, I consistently exceed sales targets while fostering a dynamic team environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Lead
Express Clothing
San Antonio, TX
01.2024 - Current
- Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
- Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
- Reduced process lags by training employees on best practices and protocols.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Sales Associate
Express Clothing
San Antonio, TX
10.2023 - 01.2024
- Maintained up-to-date knowledge of store merchandise and policies.
- Organized stockroom shelves according to size, color or style.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
Crew Member
McDonald's
Mcallen, TX
12.2020 - 07.2021
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Maintained safe food handling practices to prevent germ spread.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
Education
High School Diploma -
Hidalgo Early Collage High School
Hidalgo, TX05-2021
Skills
- Merchandise flow
- Sales program creation
- Associate coaching
- Sales closing
- Revenue generation
- Performance management
Certification
- CPR certified
Languages
English
Professional
Spanish
Professional
Timeline
Sales Lead
Express Clothing
01.2024 - Current
Sales Associate
Express Clothing
10.2023 - 01.2024
Crew Member
McDonald's
12.2020 - 07.2021
High School Diploma -
Hidalgo Early Collage High School